Swiss-Belhotel Harbour Bay anmeldelser

Name: Swiss-Belhotel Harbour Bay
Address: Jl. Duyung Sei Jodoh, Sungai Jodoh, Kec. Batu, Batu Ampar, Batam, Riau Islands, 29432, Indonesia, Jl. Duyung Sei Jodoh, Sungai Jodoh, Kec. Batu, Overseas, Indonesien
Rating: 8.7

Swiss-Belhotel Harbour Bay

Jl. Duyung Sei Jodoh, Sungai Jodoh, Kec. Batu, Batu Ampar, Batam, Riau Islands, 29432, IndonesiaVis hoteloplysninger

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Check-in

1 nat

Afrejse

Værelser og gæster

Gæsteanmeldelser

8.7/10

Meget god

283 anmeldelse

Bekræftede anmeldelser

Placering8.8

Faciliteter8.3

Service8.9

Renlighed8.6

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Alle anmeldelser(283)

Positive anmeldelser(272)

Anmeldelser med billeder/video(83)

Lækker morgenmad(43)

Fantastisk beliggenhed(36)

Store værelser(10)

Fantastisk til forretningsrejser(8)

Lækker buffet(8)

Håndklæderne af gennemsnitlig kvalitet(6)

Praktisk for shopping(6)

Godt indrettet(5)

Negative anmeldelser(11)

Lidya Arya

Deluxe-værelse med kingsize-seng

Overnattede i mar. 2025

Forretningsrejsende

3 anmeldelse

10.0/10

Enestående

Slået op den 11. apr. 2025

I am a regular guest at Swiss bell ,they give the best service as always, they help me to deco my room Thanks to Maya,Tesa, Reni from Front desk GRO, And also Jaka from housekeeping it’s always great experience to come back at Swiss bell Top notch service as always

Oversæt

Svar fra overnatningssted: Dear Mrs. Lidya Arya,Thank you for your continued trust and loyalty. We are truly delighted to hear that you consistently enjoy our top-notch service and that your recent experience with the room decoration made your stay even more memorable. It is always a pleasure to welcome you back, and we look forward to creating many more wonderful moments with you.Warm regards,Management of Swiss-Belhotel Harbour Bay

Anonym bruger

Deluxe-værelse med kingsize-seng

Overnattede i feb. 2025

Forretningsrejsende

4 anmeldelse

8.5/10

Meget god

Slået op den 30. mar. 2025

Good experience stay in siwssbel, front desk staff service very goood, room is clean, but towels too old, and shampoo not good

Oversæt

Anonym bruger

Deluxe-værelse med kingsize-seng

Overnattede i jan. 2025

Par

1 anmeldelse

8.5/10

Meget god

Slået op den 24. feb. 2025

First check in, no hot water at all even when they say “24 hour hot water” for bathroom, called the reception and tech service come and there’s hot water. Next morning, hot water available only at the sink and not the showering area. Towel smells. But overall everything is fine.

Oversæt

Svar fra overnatningssted: Dear Valued Guest, Thank you for sharing your experience with us. We apologize for the inconvenience with the hot water and the towel quality. Please rest assured that we will address these issues with our team to ensure better consistency and comfort for our guests.We hope to have the opportunity to welcome you again for an even better experience.Regards,Management Team

Gæstebruger

Deluxe-værelse med kingsize-seng

Overnattede i feb. 2025

Solorejsende

2 anmeldelse

9.5/10

Vidunderligt

Slået op den 5. mar. 2025

Had a very wonderful stay. Clean hygienic n very excellent services!

Oversæt

6/7

Svar fra overnatningssted: Dear Valued Guest, Thank you for your kind review. Looking forward to welcome you back. Regards, Management Team

willink2106

Deluxe-værelse med kingsize-seng

Overnattede i mar. 2025

Solorejsende

29 anmeldelse

9.0/10

Fantastisk

Slået op den 24. apr. 2025

Grand, clean and helpful staffs

Oversæt

Svar fra overnatningssted: Dear Mrs.Willink,Thank you for your kind words. We’re delighted to know you found our hotel grand and clean, and that our team was helpful during your stay. Your satisfaction is truly our reward, and we look forward to welcoming you back.Warm regards,Management of Swiss-Belhotel Harbour Bay

Anonym bruger

Deluxe Værelse 2 Enkeltsenge

Overnattede i okt. 2024

Familie

2 anmeldelse

6.0/10

Slået op den 16. nov. 2024

Disappointed. Seaview room unable to view the sea, Wait till 5pm just get into the room…

Oversæt

Jayjherwei

Deluxe-værelse med kingsize-seng

Overnattede i mar. 2025

Par

2 anmeldelse

8.0/10

Meget god

Slået op den 21. apr. 2025

Right next to Harbour Bay Jetty. Friendly staff. Good breakfast selection. Take a grab/gojek to Nagoya area for shopping.

Oversæt

Svar fra overnatningssted: Dear Mr.JayjherweiThank you for sharing your experience. We are pleased to hear you enjoyed our convenient location next to Harbour Bay Jetty, the friendliness of our staff, and the variety of our breakfast selection. We hope to have the pleasure of welcoming you back again soon.Warm regards,Management of Swiss-Belhotel Harbour Bay

Jeannie

Deluxe-værelse med kingsize-seng

Overnattede i sep. 2024

Familie

7 anmeldelse

10.0/10

Enestående

Slået op den 20. okt. 2024

*5/5 Excellent Stay at Swiss-Belhotel Harbour Bay - Batam!* We celebrated my wife's birthday at Swiss-Belhotel Harbour Bay, Batam, and had an unforgettable experience! *Personalized Service:* Ms. Maya, Guest Relations Officer, contacted my wife via WhatsApp before arrival to ensure a seamless stay. She even arranged a surprise birthday decoration in our room on the second day - kudos to her! *Friendly Staff:* The hotel staff were exceptionally friendly, polite, and welcoming. *Excellent Amenities:* - Delicious breakfast spread - Convenient location near the cruise center and seafood restaurants - Easy access to Grand Batam Mall and Hypermart Mall via Gojek or Grab *We'll Be Back!* We're eager to return and stay at Swiss-Belhotel Harbour Bay again. Highly recommended to relatives and friends! Rating: 5/5

Oversæt

Steven Ang Wen Pei

Deluxe-værelse med kingsize-seng

Overnattede i aug. 2024

Par

4 anmeldelse

10.0/10

Enestående

Slået op den 29. sep. 2024

Celebrated 11th year wedding anniversary here and it’s great to be back in Batam after many years. Love the service provided by the staffs here. Definitely will be back here in the near future

Oversæt

Changlin Liu

Deluxe-værelse med kingsize-seng

Overnattede i dec. 2024

Forretningsrejsende

6 anmeldelse

2.0/10

Slået op den 22. jan. 2025

Worst experience ever seen.

Oversæt

MimiJojo

Grand Deluxe-værelse ikke-ryger

Overnattede i feb. 2025

Familie

5 anmeldelse

7.5/10

Slået op den 19. mar. 2025

Location wise so so but rooms is considered clean and neat considered the pricing as a 4 star hotel. Staffs were friendly and prompt in service. Buffet breakfast spread is adequate. Would recommend this hotel

Oversæt

Svar fra overnatningssted: Dear Mrs. MimiJojo,Thank you for sharing your experience! We appreciate your feedback and are glad to hear that you found our rooms clean and neat, our staff friendly and prompt, and our buffet breakfast adequate. It’s wonderful to know that you would recommend our hotel.We hope to welcome you back to Swiss-Belhotel Harbour Bay for another pleasant stay.Sincerely,Management of Swiss-Belhotel Harbour Bay

Alicia Tantan

Deluxe Værelse 2 Enkeltsenge

Overnattede i jul. 2024

Rejs med venner

3 anmeldelse

5.5/10

Slået op den 10. nov. 2024

Good location but very average hotel. A bit overpriced for the standard of the hotel. Strong cigarette smoking smell within the entire hotel and towels are not as clean as what were expected.

Oversæt

Gæstebruger

Deluxe-værelse med kingsize-seng

Overnattede i mar. 2025

Par

4 anmeldelse

6.5/10

Slået op den 20. apr. 2025

The hotel bathroom looks old . The room was big . Breakfast was not so good .

Oversæt

Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback. We appreciate your comments regarding the spacious room and your thoughts on our breakfast offerings. We are continuously working to improve our facilities and services, and your insights are valuable in helping us enhance the guest experience. We hope to welcome you back for a more enjoyable stay in the future.Warm regards,Management of Swiss-Belhotel Harbour Bay