Hoteller med barer i Charlotte

Stayed here for one night, the staff were very friendly and helpful. The room was clean and well maintained with fresh drinks, robes and bathroom supplies. The handheld showerhead would leak when using the main head and the toilet would continually flow water after every use unless you manually removed the cover and fixed it.

The room was spacious and clean, and the concierge gave us cookies when we checked in. There was water tea and coffee complimentary in the room. We were there for a concert at the spectrum center, which is only about a 5 minute walk away. The restaurants and cafes around are all very good as well.

Our room was great, the restaurant was very nice. But the highlight of our stay was Chino at the front desk. He was amazing. Very friendly, energetic and engaging. His customer service was extraordinary. His smile was warm and continuous. And his manner was very genuine. In an age when customer service is being forgotten, it is refreshing to meet someone who still stands tall in this category.

The lobby is beautiful. Check in was quick and easy. There is a $50 deposit for any damages that is returned to you after check out (3-4 business days). We arrived during their happy hour. Each adult got 2 free drinks and complementary snacks. The rooms were comfortable and spacious. The shower was nice and big and had plenty of hot water.But there wasn't much water pressure. The beds were comfortable and the room was very clean. The indoor pool was warm and very spacious. They have a kitchen here and the food was pretty good compared to the pricing. The breakfast was amazing.There were many different options for you to choose from, including a fresh omelet stand. I would definitely stay here again for business and pleasure.

Adequate. Room is clean enough. Low water pressure. 17 dollars for a ”buffet” breakfast. A lot of confusion about thr airport shuttle. It was close to the airport.