Hoteller med barer i Amsterdam

We stayed at Novotel Amsterdam City in standard twin rooms for a family holiday (6 of us), and overall it was a great experience. Mr. Oman at the reception was super friendly and gave us a warm welcome during check-in. He also helped make sure all our requests were met; connecting rooms, 2 single beds, same floor, and next to each other. Really appreciated that! The only downside was one male receptionist (Middle Eastern-looking) who didn’t seem very welcoming. He was quite passive and seemed unwilling when I asked for help with temporarily storing our luggage.

I arrived at like midnight but luckily there’s someone at the reception 24/7. The hotel is at an excellent location, it was ok to push my suitcase over from Amsterdam central station, I think it took 10minutes yet I was shocked to see the very steep staircase because I had a 26” 22kgs big suitcase with me, along with a 7 kgs hand card travel bag, 6kgs backpack. There’s absolute no way I’d be able to carry all that up stairs without tumbling down and getting injured before I could reach the reception desk. Thankfully, the male staff who work at the front desk were all nice and willing to help, ie 1st time for bringing all my baggage from the bottom of the steps at the entrance up to my room during which we encountered even more steep stairs to reach the room; 2nd time was when I had to check out, I left my suitcase outside the room and needed staff to help me bring it down to the reception storage; 3rd time was from reception down to the bottom at the entrance, otherwise I would not have able to stay at the hotel with all my bulky and heavy baggages. It’s an old hotel so soundproofing maybe a bit of a problem, like I could hear floor boards creaking but it’s bearable and I had a good sleep. I had bit of a hard time finding my room, it felt like a maze in a boat or an anthill, but staff showed me the way to my room. The view outside the window was wonderful, Van Gogh museum and rijksmuseum were within walking distances like under 40 minutes. It’d be even if they provided a water kettle, but I was happy that they actually have tv and air con! I’d stay here again, just that I better not bring a big suitcase next time. Thank you to the 3 staff I encountered on October 10th and 11th!

The location was effortless, close to everything yet calm enough to breathe after long meetings. The canals, the rhythm of bicycles, the soft sound of the city in the morning, everything seemed to move in harmony. The room was clean, warm, and simple in a way that felt grounding. After days filled with conversations and deadlines, returning to that space felt like a quiet reset. The staff were genuinely kind, always ready to help with a smile that made every interaction feel human. There is a sense of quiet care that you can feel, and it stays with you. Thank you Ibis Amsterdam for being more than a hotel. You were a pause, a reminder that even in the middle of business and movement, there is always space for stillness and heart.