We had three nights in Novotel. Location wise it is really close from the train station and the bus stand infront brings you directly to the centre as well as the airport. There is a mall beside so you can buy stuff from the Carrefour. Nothing can complain about the cleanliness too. However, a guy at the reception desk attended us for check in. We asked for stuff like what is complimentary at the mini bar, dental kit and slippers but he wasnt not really friendly in answering us. Also to our surprise that Novotel doesn’t provide dental kit, which is exceptional for our stay in experience. Other hotels have been able to provide it. Also when we checked out early morning on our last day, the same guy attended us. I asked for his help to book a taxi for us. When I asked how long will it take, he was really impatient and rude in answering. Likely won’t return to this hotel for the next stay in Sevilla.
Hotel was a bit far from the main Seville bus station.
I asked the hotel for a transfer to the airport and they had a fixed rate that was almost double what an uber was. Better off getting that instead.
Easy check in process. Breakfast was pretty average. Room was pretty standard. Had a great view of the city on the 10th floor.
The hotel was centrally located with good public transport connectivity. The staff was good and polite too. Everything was very nice. The exterior of hotel was giving a vibe of some 5* hotel but real disappointment came in when we entered the hotel.
It was built like some hotel from early 2000.
The room which we stayed in was very compact for a family with hardly any space to walk. If you keep a bag in the room, it will occupy it completely leaving no space at all. The wooden doors of bathroom seems to be broken. The bathtub in shower area was quite small to accommodate.
The wardrobe slider was hardly working as we had to push or pull it with great force.
And lastly , it was succeptible to every possible noise. If someone is talking in nearby rooms or walking above our floor, you can clearly hear and feels like it's an earthquake when someone in upper floor walks.
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