Luxury personalized !!
Right outside the train station, excellent service and delicious food, Sauna n steam facilities, massive room and bathroom with all the immunities slippers, bathrobe, etc
View is a 10 on 10 all three sides. It’s a paradise to look out of the window when you get up in the morning, I shall be staying at this place if I ever return to Grindelwald.
Very nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes.
This is by far the best hotels I've gotten in Switzerland. We got upgraded to a suite with patio although we couldn't use the kitchen provided as they said it'll come with cleaning cost if used. But very very happy for the free upgrade for our honeymoon. We will come back!
2nd time to come here. First time with family and although we had to stay in 2 rooms, it was fun to compare each others rooms and layout.
Breakfast is expansive (eggs looked a little old), but great selection of breads, deli items and so many jams to choose from. Cold dishes had a much higher quality than warm dishes. As it’s buffet style, it can be difficult to keep a sense of cleanliness, but they try hard.
Dream hotel at night as you can see great views.
Front desk staff is super helpful and remember me from my first stay.
I would like to return again in the future.
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Pris pr. nat fra:292 SGD
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