Sapphire Hotel Silom Bangkok

I liked the hotel, except that the windows overlooked the neighboring building a couple of meters away. The hotel itself is located on a quiet street, where nothing interferes you to sleep. And 100 meters away is the main street, where there are many establishments

The location and service are very good . The room is clean, but our room on 5th floor had cockroaches 😭

Shame to call it a 4star hotel, 2.5 max, dirty, cockroaches in the rooms, not renovated, with no style at all, the cheapest worn out mattresses, terrible smell, and the worst of all is the attitude! 1st time in my life I did not finish my stay, did not get a refund btw, just lost the money. When I asked via trip.com to cxl my booking and refund 2 nights because I didn’t feel comfortable, they just refused, do you think anyone contacted me to ask why? Of course no! It’s a Chinese place in its worst. If you want to experience Thai friendliness and hospitality don’t go to this sh***y place ever! PS the curtains on a picture, faded because of the sun, 4 star hotel you say? How do you like the sofa at the entrance?

The room was clean, the breakfast was good, the pool has a nice view. Everything is fine, but they should pay more attention to the maintenance. So many things can be fixed, and nobody cares. One empty beer bottle was four days close to the pool, some parts of the floor are broken, stairs to the pool are not like real stairs, but kind of improvisation. If they start to pay attention to the details, the hotel would be better.

I was satisfied with the stay. The room was clean and the location perfect for me. I never used the pool but spent some time on the roof enjoying the view. Strangely I didn't see stairs for the pool, maybe there was another solution to get in the water, not sure as I didn't use the pool :)

Renovation and cleanness is good, just during the period of my stay, swimming pool is renovating so I can’t see the night view from rooftop.