Gæstebruger
28. september 2024
THIS IS NOT A 4-STAR RESORT. AT BEST THIS IS 2-STAR.
I want to start with writing that the staff here is extremely welcoming and very helpful to the guests and I have no gripe for them. However, the owner needs to invest some money in the maintenance of the property and especially the interiors of the room. I had booked a Deluxe suite and when checking in the situation of the room was so bad, it was downright unlivable. There were spider webs everywhere, sofa mattresses had spots, windows were super dirty and wall plaster coming off everywhere. Worst of all the bathroom and toilet were smelly and the bathroom exhaust was not working. Wifi did not reach the room we were given. I immediately decided and asked them to shift me to another room. I was downgraded to a Deluxe room even though I paid for deluxe suite stating that there are no rooms available. This new room was marginally ok and you can see the pictures of this here. This was still quite unacceptable. Plaster coming off, broken chair, broken toilet seat, yellow walls and broken tiles in bathtub. But I swallowed the pill and stayed for 4 nights. Please don’t book this resort even if the prices are cheap. Again i want to re-iterate that staff were very good and this is not there fault. Food is average.
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