Riverside County Hotels with Balkoner

It was my mother-in-law's birthday. It was my and my wife's first time at the resort and we both gotta say we we're satisfied with our room and the location of the place. We did have an issue on Saturday morning with the waitress at the buffet. My brother-in-law was denied complimentary buffet vouchers by the waitress and was treated disgusting. That was our only complaint about our weekend at your location this weekend. Hope to go back soon and hopefully have a better and more comfortable stay next time. Thank you

Beautiful, charming and aesthetic renovations to the interiors of the property and pool grounds. However, when you drive up, the exterior could benefit from a fresh coat of paint on the classic, 70s aesthetic rock. If you didn’t know the property had been updated, you would be an off-put. Once inside, the lobby, restaurant and rooms have been redone to a mid-century vibe. The hotel still has a retro vibe and is Instagram-worthy. Although aesthetics have been updated, the infrastructure remains. I was on the ground floor & could hear the footsteps of guests above walking back and forth in the early morning. Around 3am, I heard those guests or ones next door arriving back to their room. I would choose a higher floor if I returned. TV uses Apple TV which was annoying having to log in. Finally logged in and it said the tv had to be updated to a newer version. Would be better if they didn’t use this interface and just had commonly used apps everyone could log into like Netflix, Amazon Prime, etc. I gave up & ended up scrolling my phone at 10pm. Pool area has a lovely bar I didn’t get to experience, but lots of seating areas, a cornhole area and cabanas and open loungers. Pool ranges from 3-8 feet, nothing huge and was moderately heated for a 10:30am swim. No jacuzzi unfortunately. Other: Hotel uses Le Labo products. There is an elevator on the property. Free parking onsite. Located at the end of Palm Canyon Dr. so short drive to downtown, but not as walkable is one downside. All in all, great property!

The hotel staff are extremely kind and their hospitality is well appreciated. I called the hotel one day before the stay as it woild be my son's birthday that day. I was wondering if I can get a small cake or dessert with a birthday message to give my sin a surprise, since my English is bad I made two calls to the front desk as well as lefe a message, the hotel staff recognizes me immediately when I was checking in and made arrangement exceeding my expectation. I was more than happy to recommend this place to others not only because its facilities but more because of its staff, from front desk to bar tender, as to the director who made my life much easier. Thank you very much.