Gæstebruger
13. november 2024
Anmaria Hotel is in a good location for beach and restaurants /bars, the pool area, rooms, dining area and reception are lovely. Unfortunately there is clearly an issue with staff, particularly bar/dining area staff, the staff are not happy, they don’t smile (despite the plastic pint cup on the bar with a note saying “tip for a beautiful smile” customer service is poor, staff moral is low, we were unfortunate to witness a row between 2 female members of staff in the dining room, shouting at each other in Greek! It was very sad to witness and concerning, the atmosphere wasn’t good, we tried not to let it affect our holiday but certainly not ideal. The games room area needs attention! Tired and old. No darts for dart board, birds nest on the dart board! Air hockey takes 2 euros not 1 euro as discovered! The bar area is not an inviting place to sit in the evening, bright lights, plastic tables/chairs, plastic cups which I can understand during the day by the pool but not in the evening when people are dressed smartly for evening meal and drinks? The indoor bar area was always empty, people tended to sit outside. It is a pity as this hotel has great potential, management need to step up and address obvious issues!
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