Özkaymak Select Hotel

We stayed there last week as part of a package advertised by our tour company as 5 star. We knew it wouldn't be this To be fair the location is good for buses either way and there are shops and supermarkets a short walk away. It is noisy because whatever room you have you can hear the 6 lanes of the motorway outside. Also they play loud music from 8pm until 10.30pm from speakers in their ground. Even when there are is no one around! (It was the end of season at the hotel). So if you want a peaceful stay, this is not for you. The main concern as other comments have mentioned is the food. Apathetic staff who are all very young and mostly on their phones. The Bain Marie's food hotplates were not hot, and with over 200 people coming in the eat the buffet at one time the lids were permanently up so the food was cold . In my opinion it was dangerous to eat any of the meat dishes in them so stuck to the salads which were exactly the same for a week. Wanting hot food we tried the soup, cold. There was an outside buffet cooking up pizzas and fish most evenings. Even if we got there at the opening of the evening buffet the fish was cold as it had been precooked and placed on luke warm trays. Desserts were highly coloured pieces of cake to be avoided! The coffee machines were never cleaned or wiped off and the surfaces were dirty. It was a fight for a knife and fork as there were no spare ones anywhere. I would not recommend this hotel and will certainly not be going back.

We liked the hotel very much, the sea was beautiful, there were no stones, the food was delicious, it was a full holiday with all-day activities and evening programs, I would like to thank all the staff, but especially the animation :)))))))

Unfortunately this is not a 5* hotel but 3* for sure conditioner not working food every day the same and poor quality, old hotel with dirty rooms, unprofessional staff, cut electricity. The only good thing is the beach first line beautiful view and the bar next to the beach. Also I want to mention MIRVAN from reception he’s the only one who was listening and helping with our requests, without him this hotel would be a nightmare!!!