Fun Retreat Resort, Hotel and Ayurveda Spa

The staff were very friendly and helped to organize the transport to Kilimanjaro airport. The driver was extremely kind and friendly. The rooms were also quite clean. I had an issue with some noise from the AC units in my room, also the wifi does not really work in the room, making it very difficult to contact people. The food in the restaurant is decent, though took longer than expected. The place is well maintained, though seemed to be quite empty.

I did a 7days treatment at the Sparsh Ayurveda Spa,best decision .I got great relieve from my sciatica pain.The staff are professional and the surrounding offer much needed relaxation.I recommend anyone with sciatica pain to give it a shot

Stayed there late Dec 2024 and checked out new year. The place is lovely has a lot of potential, but the management need to equip the lean staff. Like for room service and waiters/waitresses, they were few and overwhelmed for the busy festive season. Construction ongoing... The service is POOR and though the staff are pleasant and striving to do more, they're few and overworked. Perhaps consider hiring part time staff to fill this gap in the busy seasons. The family rooms were decent and adjoining, but small small housekeeping things that were missing after clean up and quite irritating.... The room supervisor ought to provide a checklist for housekeeping staff, not for clients to keep on calling asking for soaps, slippers, shower-caps towels, leaking sinks, trash cans and such that take forever to come or fixed. The meals are very lean and poor selection. It was a total rip-off for the kind of cash families spend to stay there. Consider having a diverse spread of cuisine to offer alternatives. No brewed coffee in breakfast menu, you order from adjacent coffee shop at a cost... and the barrister comes late... I went without coffee for a couple of days! Gave this feedback to the salt and pepper restaurant manager. all he could do was sympathize with my lack of having something decent to eat from the lean selection. It is more of a day resort for area families. Pool so full and service crap for those paying to enjoy quite amenities, please consider other alternatives... Like on 31st Dec, food orders took 3 hours, and it was paltry badly roasted chicken and fries... pizza sold out.. it was few waiters taking orders... Not advisable to stay there. Stay elsewhere and if you must, take kids to swim as a day guest.