Nouvata

Nouvata anmeldelser

Nouvata

123 Promenade Roger Laroque, Anse Vata, South Province, 98800, New CaledoniaVis hoteloplysninger
Nouvata
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1 nat

Gæsteanmeldelser

7.1/10
126 anmeldelse
Bekræftede anmeldelser
Placering9.0
Faciliteter5.9
Service6.5
Renlighed7.1
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Alle anmeldelser(126)
Positive anmeldelser(28)
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Negative anmeldelser(4)
Anonym bruger
Budget Room Ocean View
Overnattede i mar. 2024
Par
18 anmeldelse
5.0/10
Slået op den 22. apr. 2024
Well located hotel, but the budget rooms are separated from the main hotel, in a very dirty looking building. The room name is during perfectly the type of room: "budget room". You have to hold there toilet seat to pee because it is not properly assembled, the balcony door could barely open and slide. For the price difference, I recommend the comfort room, that look more decent.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our convenient location near the restaurants, the shops and the beach. We sincerely apologize for the inconvenience you experienced during your stay. Please be assured that your concerns have been shared with our maintenance team for immediate attention and resolution. We appreciate your valuable insights as they help us identify areas for improvement. Your comfort is our top priority, and we regret any lapses in meeting your expectations. We are committed to addressing these issues promptly to enhance the overall guest experience. We hope you will consider giving us another opportunity to serve you in the future, allowing us to provide you with the excellent service and stay you deserve. Best Regards, Rachel - Guest Relations, NOUVATA Hotel
Gæstebruger
Superior Double Room Ocean View
Overnattede i feb. 2024
Rejs med venner
1 anmeldelse
8.0/10
Meget god
Slået op den 5. apr. 2024
The hotel is a bit outdated and could do with an upgrade. The rooms are pretty basic, however the rooms are clean. Good location, and nice views across from the sea (if you opt for the sea view rooms). Also good amenities, wifi, a restaurant in site & pool.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed our convenient location near the beach, restaurants, and shops, as well as our pool facilities. However, we apologize if you found the overall appearance of our facilities to be outdated. Your comments are valuable to us, and we will certainly take them into consideration for future improvements. We are glad you found the rooms clean and enjoyed the nice sea views. It is also reassuring to read that you didn't experience any issues with the Wi-Fi during your stay. We hope to welcome you back soon for an even more enjoyable stay. Best regards, Rachel - Guest Relations, NOUVATA Hotel
Gareth
Budget Room Ocean View
Overnattede i jan. 2024
Solorejsende
1 anmeldelse
8.0/10
Meget god
Slået op den 25. feb. 2024
Good hotel for the money and much better than expected for the price with the comfort rooms.
Oversæt
Svar fra overnatningssted: Dear Gareth, Thank you for choosing to stay at our hotel and for sharing your feedback about your experience at the Nouvata. Your opinion is highly valued, and we are delighted to learn that you had a pleasant stay with us. It's always heartening to know that we met your expectations, and we are thrilled to learn that you found our hotel to be good value for money. We appreciate your positive rating and hope to welcome you back for another enjoyable stay in the future. Best Regards, Rachel Guest Relations, NOUVATA Hotel
Leticia
Budget-dobbeltværelse
Overnattede i dec. 2023
Solorejsende
6 anmeldelse
10.0/10
Enestående
Slået op den 18. jan. 2024
Really loved everything about this place. The location is perfect to go for walls, to the view point or to the beach. Really lovely staff. Great place. Thank you for everything.
Oversæt
Svar fra overnatningssted: Dear Leticia, Thank you so much for your fantastic review! We are thrilled to hear that you loved everything about your stay. It is wonderful to know that our location was ideal for your explorations and that you found our staff to be lovely. Your kind words mean a lot to us, and we appreciate you choosing our hotel. We look forward to welcoming you back for another great experience.Best Regards, Rachel Guest Relations, NOUVATA Hotel
Anonym bruger
Superior Double Room Ocean View
Overnattede i mar. 2024
Par
18 anmeldelse
8.0/10
Meget god
Slået op den 22. apr. 2024
Good room except the fridge they barely works and does not cool down.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you had a positive experience overall. However, we sincerely apologize for any inconvenience you experienced with the refrigerator in your room. We understand the importance of having a comfortable and refreshing environment, especially in the warm season in New Caledonia. Your concerns have been escalated to our maintenance team for immediate attention and resolution. We appreciate your patience and understanding in this matter. Rest assured that we are committed to addressing these issues to enhance the overall guest experience. We value your insights, and your feedback will contribute to our ongoing efforts to improve our services. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and comfortable stay. Best Regards, Rachel - Guest Relations, NOUVATA Hotel
Anonym bruger
Superior Double Room Ocean View
Overnattede i dec. 2022
Par
5 anmeldelse
6.5/10
Slået op den 5. jan. 2023
Although there were always long queues to check in and no air-con at the reception, the staff was friendly and 'try their best' to help us. A few things that we hate about this place: was hard to communicate with the staff on the phone and at reception as only a few of them speak a very low English; they promote free wifi but they only give you 200MB per day and if you want more you need to pay AUD50; the bedroom service is really late (around 5pm), which was very inconvenient for us and the cleaning was average (we preassume that the staff didn't have the right equipment to clean properly: they used brooms instead of vacuums for example). The things we enjoyed: the bedroom was nice and had a fantastic view to the ocean, the swimming pool is beautiful and was clean, the location is perfect. They tried to charge our card twice (at check in and check out) but we have already paid through Trip ahead to our arrival, they might have some issue at their system. We appreciate that Trip responded positively to out complaint anout the wifi issue.
Oversæt
Gæstebruger
Budget-dobbeltværelse
Overnattede i jun. 2022
Par
3 anmeldelse
7.5/10
Slået op den 4. aug. 2022
A great budget room for our arrival at 1am. Perfect for a cheap one night stay.
Oversæt
Ban
Budget Room Ocean View
Overnattede i sep. 2022
Familie
1 anmeldelse
7.5/10
Slået op den 5. nov. 2022
The location is good, the air conditioning is so much noisy, ants & cockroaches are everywhere, we found them in our food, clothes & climb on our bodies. The receptionists are friendly & trying to help, but they don't know what they are doing, we booked a boat through them & we waited in the sun, & the boat didn't show, & when the receptionist contacted him, he said he didn't confirm, & they told me that the Tjibaou Cultural Center is open during the public holiday, & when we went there with all that long distance, then we found it closed. It seems there they don't have a full clear information for the activities in their New Caledonia's websites. Besides there were drunk scary people sleeping on the street in the area near the hotel.
Oversæt
YYhonestReview
Premium dobbeltværelse med havudsigt
Overnattede i mar. 2024
Familie
6 anmeldelse
7.0/10
Slået op den 27. apr. 2024
Old but good
Oversæt
Svar fra overnatningssted: Dear YinYin陳妍妍,Thank you for sharing your feedback with us, and we appreciate your rating. We are pleased to know that despite finding out hotel dated, you still found your experience satisfactory. Your comments are valuable to us as we strive to maintain and improve our services. Should you have any further suggestions or if there is anything specific we can do to enhance your experience during your next visit, please feel free to let us know. We look forward to welcoming you back and ensuring your stay is even more enjoyable. Best Regards, Rachel - Guest Relations, NOUVATA Hotel
Gæstebruger
Overnattede i okt. 2022
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 21. nov. 2022
It was great country with very beautiful nature and people.
Oversæt
Gæstebruger
Premier-værelse
Overnattede i feb. 2024
Familie
7 anmeldelse
8.0/10
Meget god
Slået op den 25. maj 2024
飛行機で深夜に到着して寝るだけなので安いところで探していて、こちらにしました。 少し古いようですが部屋は広く空調なども問題ありませんでした。 ただお風呂場に小さなアリのような虫が少しいました。 仕方ないかなと思うレベルなので、周辺のホテルとの金額を考えると悪くはないかなと思います。 ロビーは空調が効いてないのか少し暑かったです。 夕方のチェックインでは長蛇の列が見られました。
Oversæt
Gæstebruger
Budget-dobbeltværelse
Overnattede i apr. 2024
Solorejsende
2 anmeldelse
7.5/10
Slået op den 3. jul. 2024
午後イルデパンから帰ってきて翌日チェックアウトだったため、寝るだけだと思いこちらの部屋に泊まりました。(イルデパンに行く前は3泊の予定だったのでプレミアルームに宿泊)プレミアルームと比較するとやはり劣る部分がありますが、なぜかWiFiはこちらのほうがつながりやすかったです。
Oversæt
Gæstebruger
Budget Room Ocean View
Overnattede i jan. 2024
Par
2 anmeldelse
8.5/10
Meget god
Slået op den 21. feb. 2024
Très bien pour quelques nuits. Belle vue pour les chambres côté plage. Et plusieurs restaurants en bord de plage à proximité de l'hôtel. Attention risque d'être enfermé sur le balcon si vous fermez la baie vitrée du balcon.
Oversæt
Svar fra overnatningssted: Cher client, Merci d'avoir pris le temps de partager avec nous votre expérience. Nous sommes ravis d’apprendre que l'emplacement de notre hôtel proche des plages et des restaurants ainsi que la vue de votre chambre aient répondu à vos attentes. Vos observations sont précieuses et seront transmises à notre équipe pour examen car nous cherchons toujours à améliorer nos services. Nous sommes impatients de vous revoir et espérons vous procurer une expérience pour un séjour encore meilleur lors de votre prochaine visite ! Cordialement, Rachel Service Clientèle, Hôtel NOUVATA
Dunzi
Standard-dobbeltværelse
Overnattede i dec. 2023
Rejs med venner
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. jan. 2024
歯ブラシはありませんでしたが、部屋のランクからしたら満足でした。スタッフの方もみんな気さくで、良くしてもらいました。立地がよく周辺にレストランもありバス停も近く便利てわした。また行きたいです。
Oversæt
Svar fra overnatningssted: Dear Dunzi, Thank you so much for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. It is fantastic to read that you appreciated our central location with convenient access to the bus stop, restaurants, and the beach. It is always heartening to know that we met your expectations, and our staff's friendliness contributed to your pleasant stay. Your kind words motivate us to continue providing the best value for our guests. Also, thank you for your observations, we are always looking for improving our services. We look forward to making your stay even more enjoyable during your next visit to Noumea. Best Regards, Rachel Guest Relations, NOUVATA Hotel
Anonym bruger
Superior Double Room Ocean View
Overnattede i aug. 2023
Solorejsende
3 anmeldelse
6.0/10
Slået op den 1. okt. 2023
オーシャンビューというほど景色は良くありませんでした。近隣に飲食店がたくさんあり便利だと思います。
Oversæt