Hotel Urban Galaxy Square, Amritsar

hotel rooms were not as what were shown on the site . upgrades were not provided even after willing to pay extra amount. front desk was non cooperative. only plus point was that the hotel was very close to golden temple

hotel was very good and food also available and good staff behaviour and hotel rooms are very good

I complained the manager .The beds were very uncomfortable. If you sit on it, it went deep on the floor. The was no air in the room. Many customers in front of me were screaming and yelling at the manager. every room in the hotel had no ventilation to breathe.. The air conditions were not working, and I had to leave the door open to sleep plus the room was smelly. some of the customers left with the same complaint smelly room, no air in the room too. I am very, very disappointed,with the same amount I could have picked a better hotel. Some customers were asking for refund.

Place was just 5 min walking distance from golden temple place was very calm and quit no disturbance at all

Good staff, food, and clean rooms. Had a variety of breakfast options, spacious rooms, clean washrooms

location good but rooms are not good staff Care less. food is good.not stay again.bad experience.good bye