Club Paradiso Hotel & Resort

Geen wifi extra €3 per dag. Kamers liggen op lange afstanden en veel lopen. Ontbijt is prima en gevarieerd. Personeel niet altijd aardig

We stayed at Club Paradiso in August 2025 for 8 days. The online reviews and encounter with guests upon arrival were no good signs. Most people were very critical on a lot of aspects of the hotel. To start off with the conclusion: this is not a 5 star hotel in practice. The hotel lacks an overall desire to provide their customers with an unburdened and carefree stay. Examples of this are: 1. A lack of sufficient locations nor times to get snacks, ice-cream or other food. These are only served between 12.30 and 16.30, overlapping with lunch time, but ending two hours before diner and starting two hours after breakfast. Not ideal of you have an early start with kids. 2. A lot of sales people trying to lure you into their shops for a fotoshoot or a bag. 3. The gym is unsupervised, door closed, no towels, no water and no airco. You have to get a code from the reception to open the door. 4. We were very lucky with the location of our room, but it is a very large complex with numerous stairs and slopes which are unfit for elderly people and children. Without access to elevators in some areas this is really unacceptable and should be taken into account when checking in. 5. The worst aspect was that most of the staff really didnt care about really helping when questions arose or help was needed. Making people wait in lines for food and then stop serving because it was 16.30, not being aware of customers but rather talk amongst each other etc. There are also positive points: 1. The food is good and diverse, especially the a la carte restaurant. 2. There are three pools with nice slides. 3. The animation team is very welcoming and trying to make people really enjoy their stay. 4. The rooms were clean, tidy and spacious. 5. The private beach is very nice and free transport is provided via a shuttle bus service. All and all, our vacation was still very enjoyable. We adjusted our expectations beforehand to avoid dissapointment. But we will not be returning to the hotel as it is not up to par on a 5 star hotel - level.

firstly i would like to say the animation team and the pool facilities are amazing, but on arrival the staff are very rude as when we went to the hotel room we did not have an aircon in the bedroom it was only in the sitting area so when we went down to ask about it they offered a fan which ended up being okay but would of liked if the aircon was in the room as it was very hot on a night time and the hotel itself is very outdated plus they don’t speak very good english also there wasn’t much selection overall in food choices mainly just chips and pasta and bread/ soup , night time entertainment and staff was good bar was open untill a reasonable time which was 1 o clock , make sure you take money as you need to pay for wifi which was €15 for the week and also the pool table was €5 plus the wifi didnt really work in the bedroom , apart from that the room was cleaned amazingly but definitely should not be rated a five star no more than a three star