Varme kilder-hoteller i Istanbul-provinsen, Tyrkiet

Hej, vi tog dertil, fordi det var et 5-stjernet hotel, men det er kun 3 stjerner værd. Beliggenheden er god, hotellet skal renoveres af hensyn til transport. Hvad angår maden, spiste vi ikke frokost eller aftensmad på hotellet, vi spiste altid ude. Vores morgenmad var inkluderet. Det kunne vi heller ikke lide. Forresten, vi lavede en reservation på trip.com, prisen var rimelig. Vi tager ikke derhen igen i fremtiden, medmindre den bliver fornyet.

I do not recommend this hotel at all although it is good location and room but the people in reception and security guards are unprofessional at all in dealing the guests specialy on the entrance they do not allowed food and drinks to force you to buy from their resturant ,this is the first time I face that!!!!! They have to put professional people in these locations .

Crowne Plaza Istanbul – Old City: Refined Comfort and Remarkable Service (Room 3219) As someone who travels frequently for both professional and personal reasons, often staying in dozens of hotels across different countries each year, I’m not easily impressed. Yet, my recent stay at the Crowne Plaza Istanbul – Old City genuinely stood out. It’s a property that masterfully combines thoughtful design, polished service, and a location that captures the very essence of Istanbul’s history and rhythm. An Experience Worth Remembering Location & Access Situated in the heart of the city’s historic core, this hotel makes exploration effortless. From here, it’s just a short walk to the Grand Bazaar, Sultanahmet, and several key transport links. The setting feels authentic and lively; ideal for guests who want proximity without sacrificing comfort. Room 3219 – Exceptional Comfort The room offered a superb balance of functionality and elegance. It was impeccably clean, featuring plush bedding, perfect lighting for reading or work, and a surprisingly quiet HVAC system, a rarity in city hotels. Small details, like the scent of fresh linen and a spotless bathroom, reinforced the sense of care behind the housekeeping standards. Service & Staff The staff are the heartbeat of this property. Every interaction, from check-in to checkout, reflected professionalism anchored in genuine warmth. They anticipated needs before being asked, making the experience feel personal rather than procedural. This consistency across teams’ front desk, dining, and housekeeping speaks volumes about the culture of service within the hotel. Dining Experience Breakfast was both indulgent and efficient. The buffet selection was diverse, featuring beautifully presented dishes that catered to both international and local palates. The staff handled the morning rush with grace and precision, maintaining quality and attentiveness without any sense of haste. Facilities & Ambience Public areas were spotless and aesthetically cohesive. The fitness and spa areas were well-maintained, creating a serene environment ideal for unwinding after long days in the city. The lounge and lobby were comfortable enough to double as workspaces, a feature that frequent travelers will appreciate. The One Minor Quirk I noticed some early-morning noise, mostly the seagulls, a distant metro vibration, and a faint scratchy sound around 6 a.m. While this didn’t detract from the overall stay, it’s worth noting for lighter sleepers. It’s a subtle reminder that even in the most refined settings, Istanbul’s energy has its own morning rhythm. Final Thoughts What defines the Crowne Plaza Istanbul – Old City isn’t just its luxury—it’s the consistency of experience. Every aspect feels considered and intentional. Having stayed at countless hotels across Europe, the Middle East, and North America, it’s rare to find one that strikes this balance of local charm and international polish. I often recommend property to colleagues who travel as frequently as I do, and this one has already made it to the top of that list. It leaves one wondering: how might the experience differ in another season, on a higher floor, or in one of the suites overlooking the skyline? Would the same quiet elegance and seamless service hold up under different conditions? Those are questions I find myself curious to explore again, perhaps sooner than I planned.

Disappointed! Reviews were deceptive as they have selected the best pictures to lure in customers- rooftop restaurant of property. Breakfast was lovely and staff in restaurant lovely. Lobby staff would benefit from customer service training. They started well and showed the room - the room looked over at a demolition site and the construction was ongoing and loud. I called and requested another room and they said try tomorrow there is nothing else. I went down to talk to them and they appeared to get into an argument with each other in Turkish and then showed me another room with a tiny window. I preferred to stay in the one with the demolition noise- which they seemed to think was fine as the noise would stop at 6pm. They also told me the sauna was chargeable and swimming pool free. Again why advertise facilities without sharing this. We decided to stay as we had paid up and didn’t have much choice- nothing better was offered the next day- left after two days and upon check out no thanks or hope you had a pleasant stay- just a - did you consume from the mini bar- no?- fine you’re clear. We hadn’t argued or caused a scene but were made to feel very uncomfortable. As a frequent traveller - having visited three other hotels in trabzon- Rize- which were not four star but so much better and having visited Istanbul several times already- - these lot could Definitely could do with training and learn how to say thank you. I would not stay again.