Hoteller med Spa i Jilin, Kina

Our family of 4 had a wonderful 2 nights stay in mid December. The great service started even prior to our stay as we had 2 personal concierge 小张 & 莹莹 assigned to us. We had requested for connecting rooms via Trip and 小张 & 莹莹 contacted us directly via WeChat. They not only helped us get connecting rooms, they also gave advice and helped to arrange for our luggages to be sent to the hotel while a private driver (additional cost) picked us from the train station to start our tour of Changbaishan immediately so that we do not have to waste time traveling. All the staff at the hotel were wonderful as well. Our room package included 3hr ski tickets and access to the natural hot spring. It was our family’s first time trying to ski and we asked our personal concierge to arrange for private coach (additional cost). Immediately upon arriving at the ski lodge the coach was waiting and led us through the entire chaotic process of collecting and wearing the gears. The hotel has direct unlimited access to the hot spring and it was also a great experience not to be missed (Don’t forget to pack your swim wear!) It even has a fish pool where we dip our whole body. There’s also a Cute Pet Paradise with different animals you can feed. Overall there’s plenty of activities for everyone and we will definitely highly recommend the hotel to everyone coming to Changbaishan.

HI stayed at this hotel for a few nights, and its proximity to the railway station was very convenient. The room was clean and well-maintained, which I appreciated. However, communication was a bit challenging since no one at the reception spoke English. Despite this, the overall experience was decent, especially for travelers looking for a clean place near transport hubs.