Kæledyr tilladt-hoteller i Otago Region, New Zealand

Very roomy unit with all the facilities needed. Aircon was on at arrival so a comfortable start. Bed was good, bathroom was good. Not motels fault but people in next door unit stayed up late and were noisy. We are staying at the motel again next week.

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

酒店環境特別好，老闆娘是一位中國姐姐，特別好，還給我牛奶，這裏很安靜，而且離景區很近，十米的地方有個麥當勞和加油站，100米的地方有一個炸魚薯條也是國人開的很好吃但不友善，總之酒店很乾凈衞生，地理位置好，方便快捷，停車很方便