Hoteller med Parkering i Nottinghamshire, Storbritannien

We had a fairly nice stay. It was all ok but the cleanliness standard was very low even after raising it which was very disappointing for such a prominent brand of hotel. Service was good with friendly and helpful staff at the front desk.

Swift and prompt check in. The staff is very helpful and friendly. Room is clean and tidy. The bathroom is very spacious and ergonomically comfortable. The location is superb right in the center of the city center where all the activities and attractions are.

Elderly parent stayed here in an Accessible Room while her heating system was replaced. Staff were excellent with her, extremely helpful and aware of her needs. Room was very clean and well equipped. There are so few accessible rooms in Nottingham and this was top notch. Facilities a bit lacking for main meals. Local area a little run down too. But overall very good.

In general, my stay was fine. All the staff were very helpful and pleasant, and I appreciated their friendly attitude. However, there were a few issues that affected my experience. There were a number of young men staying on my floor who returned around 2am and made a significant amount of noise for quite some time. Unfortunately, no staff member came to address the disturbance, which made it difficult to sleep. When I eventually began to fall back asleep, I was disturbed again by two pigeons making loud noises outside my window. In the morning, I noticed there were dead pigeons caught in the netting above my window. This was quite unpleasant to see and does not seem healthy or hygienic. Additionally, at £125 per night, I would not expect to see worn carpets. The condition of the flooring did not reflect the price being charged. Overall, while the staff were excellent, these issues did detract from an otherwise fine stay.