Five Zurich - Luxury City Resort anmeldelser

It was a very good hotel. I will definitely choose this hotel whenever I come to Zurich again. Very polite, very friendly and very efficient staff. They do all your work. Here I would like to thank ( fanni ) for helping us a lot and doing everything she could to ensure we had a good stay.

The hotel had a beautiful decoration, the location is perfect not far from the city.  I was very well treated by the team. Grateful for the experience. Much success, VP

Really good modern hotel with spacious rooms. I recommend for the people that decide for this hotel to arrive by car, as it is a bit more remote, the valet parking takes care of the rest. Fantastic restaurant on the 4th floor, in case you don’t want to travel into the city, over all a 5/5 experience!

absence of hot water in shower...and rooms in east wing are a definite no-go, we should have known. overall - an utterly disappointing experience

Luxury hotel at at great location, the staff are nice and services are wonderful

Everything was wonderful, the staff, the room and the view. The receptionict upgraded the number type and we had an amazing view from the balcony

Good service

房間視野不錯 酒店周邊很美 精緻的小房子 大家都很熱情 那個bar一定要去 東西很好吃 大家都很有趣一定要去聊天hhh

這個酒店臟，下水道堵塞！亂，差，員工素質差，還要亂收費，公開搶錢？是個黑店，從來沒有碰到過這種酒店？ 怎麼評的五星？ 這種沒有職業道德的酒店遲早要倒閉，太***了，我在trip訂了兩晚，而且全額都付款過了，還要莫名奇妙扣了錢，是**行為，可恥之及！太噁心了！

入住時發生了驚魂一幕——由於航班晚點，夜裡將近12點才到的酒店，一個男性前台工作人員給了308、309兩間房。我和朋友兩家人分別刷卡進房時，發現2間客房裡都已有客人，都是中國客人而且已入睡，彼此都大驚失色、尷尬不已。回到前台，工作人員也十分尷尬，一個勁道歉，又不知將電話打給了誰，一通漫長的德語電話後，重新給了兩間房，其中一間升級成了132景觀套房。房間很大很漂亮，唯一的美中不足是，房間太大，上廁所有點有點繞。 另外兩個洗臉枱的下水都有點堵，擰開左邊的水龍頭下水塞子，發現裏面卡了一個硬硬的東西，看起來很臟，應該是堵了很久了。不知為啥一直沒人反映和修復，我把塞子拿開了，希望酒店能夠發現並清理。其它都挺好，酒店很先進，所有控制開關都是觸摸屏，也有空調，但是沒能啟用，不過還好不是太熱。 必須稱讚早餐很豐富，十分不錯，也很乾凈衞生。總體上來説是個值得推薦的酒店！

房間很好很乾凈，房間電話不好用很奇怪。服務熱線連接的杜拜等待時間太長，接駁服務體驗不好。泳池spa還不錯。

Haartrockner vom Hotel war ein EU Stecker, Stecker im Raum CH….nicht kompatibel.  Gepäck bis zum Zimmer dauerte 1h10min. Zimmer so klein das der Koffer kein Platz hatte ”Abstellmöglichkeit“

酒店新環境好在山上

這間房非常滿意，就是我之前説的，他在主樓面積很大，對於歐洲來説，四十幾平的房真的很少，酒店環境很不錯，還有健身房，遇到問題攜程立馬就解決了，這點真的非常好，如果想住好性價比高的，可以選擇這個酒店