VISIONAPARTMENTS Cramerstrasse 2-6

The apartment might had been almost perfect, a part from the tiny double bed. But I can survive this. The problem is that there were important defects and NO (I repeat: NO) help of any kind from the organization (not even an answer to my email messages). The microwave was ancient and with a broken display (you could not know if cooking for 1 min or 10...). The window on the terrace could not be closed, so the room freezed... There was a continuous noise all day and night from the heater. But what made me really upset is the absolute absence of the organization (VISION apartments). The first time I just received an answer like "Thank you for your suggestions..." to my claim. If they used ChatGPT the quality surely would have improved. When I insisted asking, at least, a mail saying "We are sorry", nobody ever answered. Morale: I am a frequent visitor to Zurich: mu next trip has already been reserved, but through a completely different organization. Never again with Vision

Full kitchen with dishwasher. Clean and comfortable. Shower needed better cleaning. Small but appropriate. No air conditioning

Would not stay here again Our apartment was relatively nice. It was mostly clean, with the exception of quite a bit of mold in the shower. I did have quite a bad customer experience with them before our stay. They wanted copies of our passports and were completely unwilling to work with me when I wanted to send a password protected PDF. I ended up having to send copies unprotected via email, which I did not feel comfortable about. We were also frustrated that the pictures online showed apartments with a couch, and ours did not have one.