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Bekræftede anmeldelser
Placering4.5
Faciliteter4.4
Service4.5
Renlighed4.5
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Fremragende indretning af værelse(12)
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Fantastisk swimmingpool(9)
Elevator var OK(6)
Negative anmeldelser(28)
Ozone Travel
Superior værelse (2 senge)
Overnattede i apr. 2024
Forretningsrejsende
11 anmeldelse
5.0/5
Enestående
Slået op den 13. apr. 2024
Superb ambiance and friendly staff, excellent service.
Oversæt
Svar fra overnatningssted: Thank you for your recognition, we will continue to work hard! Looking forward to your next visit!
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i aug. 2022
Solorejsende
10 anmeldelse
1.5/5
Slået op den 31. aug. 2022
Upon arrival I was asked to pay deposit but my booking said otherwise. I'm a foreigner so I guess they wanted to make money. The tv connection was out. There
were cocroaches in the swimming pool bathroom and one in my room. There was no bath just a shower even though the pictures show different. The outside swimming pool didn't look appealing at all, more deserted. Sorry guys but I really wanted to give this hotel a good rating but there were too many disadvantages whilst staying, I even left earlier without my breakfast.
Oversæt
Svar fra overnatningssted: 尊敬的宾客您好:此次入住未能给您带来舒适的入住体验深表歉意,由于各种客观因素造成日常消杀效果未尽如意,您反馈的问题酒店高度重视,第一时间联系消杀公司做进一步细致作业,防止此类事件再次发生;关于您提到的住宿押金,酒店了解到您的预订是需要支付押金的现付订单,退房如无其它消费原路返还,并不存在另外收取费用意图,且当班员工在了解您的诉求后反馈给管理人员,实际并未向您收取押金;酒店欢迎并珍惜您的每一句中肯的意见,给您带来的不便再次表示深深的歉意,希望您的下次莅临给予我们弥补的机会,祝您生活愉快,身体健康,酒店全体员工期待您的再次光临。Dear guests: we are sorry that this check-in failed to bring you a comfortable check-in experience. Due to various objective factors, the daily disinfection and sterilization effect is not satisfactory. The hotel attaches great importance to the problems you feedback. The hotel will contact disinfection and sterilization company for further detailed work at the first time to prevent such incidents from happening again;With regard to the accommodation deposit mentioned by you, the hotel understands that your reservation is a cash order that needs to pay the deposit. If there is no other way to return the deposit after check-out, there is no intention to charge additional fees. Moreover, the staff on duty feedback to the management personnel after understanding your demands, and actually no deposit is charged from you; The hotel welcomes and cherishes every pertinent opinion of you. We apologize again for the inconvenience caused to you. We hope that your next visit will give us a chance to make up for it. I wish you a happy life and good health. All staff of the hotel look forward to your coming again.
Ad123
Superior værelse (2 senge)
Overnattede i jul. 2022
Solorejsende
4 anmeldelse
4.0/5
Meget god
Slået op den 5. jul. 2022
Loved the breakfast. The room was clean, changed the towels and replaced water. Indoor pool ... have a lifeguard on duty the whole time, which I loved. As this hotel is not in a big urban city, be prepared for the staff not to speak English as they mainly cater for Chinese guests. I was the only foreign person in the hotel at the time. Overall, I had a pleasant stay......will go again.