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Placering4.3
Faciliteter4.1
Service4.0
Renlighed4.1
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Gæstebruger
Deluxe Duplex Room (Double Bed) (Tv)
Overnattede i okt. 2024
Par
4 anmeldelse
2.2/5
Slået op den 18. nov. 2024
This is not a hotel room. This is not a service apartment. This is just an apartment rented out for stay. The bed sheets are powdery. The bath towels are dirty. Don’t expect to find slippers. The air conditioner is very loud. Finally, the service staff, is exceptionally impatient and rude to guests.
We left after checking in at about 830pm and left the following day to hunt for a proper hotel. They are not willing to refund the nights that we left. We booked for 3 nights stay.
DO NOT BOTHER TO CHECK THIS PLACE OUT!
Oversæt
Svar fra overnatningssted: 親,您下午18點左右的時候要退當晚的房費,那個時候保潔客房都下班了,平台也有退訂規則,我們沒有辦法滿足您的需求的,哪怕您在17點前和我們協商,也能可行,沒有那個酒店在您入住了兩天後還可以退第二天的房費,請您見諒!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Excellent stay! Clean , high floor
Will be back again.
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for your great review of our hotel, and we will continue to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!
danie1-teo
Duplex Room (Double Bed) (Tv)
Overnattede i sep. 2023
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 19. okt. 2023
clean and spacious room
Good location with amenities all around and 24hr convenience store
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for your good reviews of our hotel, we will continue to work hard to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming back again, and have a nice trip! 尊敬的宾客,非常感谢您对我们酒店的好评,我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临,祝旅途愉快!
Yeechoong Wong
Duplex Room (Double Bed) (Tv)
Overnattede i mar. 2024
Forretningsrejsende
1 anmeldelse
3.7/5
Slået op den 22. apr. 2024
Environment not bad, but the floor has a bit of stain , and I can see it clearly.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
FEDORB
Gæsteværelse
Overnattede i jan. 2024
Rejs med venner
90 anmeldelse
5.0/5
Enestående
Slået op den 9. feb. 2024
Nice clean room, we stayed for 1 night only during our trip. 👍
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for your great review of our hotel, and we will continue to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!
Svar fra overnatningssted: 親,如果發現房間有問題請第一時間告訴前台,我們給您更換房間一直到您滿意為止,房間未配一次性拖鞋是因為房間是瓷磚比較滑,放置的拖鞋都是小過度的,如果您需要,我們也會給您配一次性拖鞋,我們查看了你得微信聊天記錄,您入住期間從未反應過這些問題,我們盡力做好服務,但是沒有辦法保證沒有一點瑕疵,下次麻煩您及時告知前台,我們會馬上給您解決問題的,很抱歉讓您產生不好的印象,下次如果有機會在入住,我們一定給您滿意的服務!
Svar fra overnatningssted: 尊敬的賓客,感謝您對酒店的點評!關於您提到的衞生問題,入住期間您未曾向我們反應,如果您覺得不滿意,我們會給您換房,直到您滿意為止,關於您提到的收費30元,我們查了記錄,收您30元是您要求升級了房型,且不是在退房的時候收的,是您入住期間就付了,酒店怎麼會無緣無故收您費用?對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!