Zhuhai Xiangzhou | WINGATE • Wyndham Grand Riverside Hotel (Gongbei Port Plaza Huafa Shangdu Branch) anmeldelser

It’s full house and too many ppl at breakfast venue. We gave up the 2nd day breakfast as it’s too crowded. The conceigere mistakenly made our hotel access card for one night but actually we stayed for two nights. This gave us much inconvenience to go down and up for several rounds to fix the card… Robot helped to deliver take away which was so convenient!

I booked two rooms for one night through the platform and specifically requested high-floor, non-smoking rooms, emphasizing the importance of cleanliness. The hotel confirmed these requirements. As a first-time guest of your newly opened 2024 property under the Wyndham group, I expected better service quality. Arrival Experience: At 5 PM, the hotel entrance was crowded with people smoking, creating a negative first impression. The lobby lighting was dim, and staff appeared inexperienced, as if still in training. Check-in Issues: During check-in, the staff assigned one room on 7/F and another on 12/F, despite my explicit request for rooms on the same floor. When questioned, the staff provided unconvincing excuses about room availability and occupancy. This contradicts the confirmation sent via the booking platform. Unclear Voucher Usage: The booking included spa vouchers and free afternoon tea perks, but staff failed to explain how to use them. No guidance or written instructions were provided. Room Condition: While the rooms initially appeared acceptable, closer inspection revealed damaged facilities, inadequate cleaning (see attached photos), and a lack of maintenance oversight. Notably, a non-smoking room contained an ashtray on the desk—either a contradictory oversight or a misplaced "art piece." Parking Area Problem: The B2 parking lobby reeked of urine when we returned at 10 PM. While it is unclear if the hotel is responsible, this issue significantly impacts the experience for self-driving guests. Conclusion: As a group of four guests, we found the hotel’s overall performance mediocre. Despite reasonable pricing, the lack of attention to basic service standards, staff training, and facility maintenance makes it difficult to recommend. We hope the management will address these issues promptly.

Very friendly, helpful & proactive services by the management team. Public area is clean, room is spacious.

First room has smoke smell and asked for room changed. Breakfast is okay

The hotel service are not good, is not completely what is customer need, and hotel breakfast are worse, will not booking again

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Good good good~ big and clean ~ staff are very helpful! Very nice

The voice control is not user friendly.

good trip

很舒服的一家酒店，之前去珠海了三四次，一直住得全季或亞朵，這次也是第一次入住温德姆品牌的酒店。訂酒店之前還糾結到底住這裏，還是希爾頓或者一如既往的全季和亞朵，因為看了網上有很多差評，實際住下來，並沒有發現那些差評的問題，可能是節假日人多吧，難免有不周到的地方，我非常滿意！很舒服，可惜之前去酒店還沒開業，一直沒有住到過這麼舒服的酒店！首先，房間很寬敞，對東西多的女生非常友好，同等價位住酒店大概衹有25平左右，我真的是非常開心。其次，服務也好，從辦理入住到退房，大家都很貼心服務，給了早餐券，早餐也特別好吃，種類多但是都不敷衍，每一道都是家的味道，服務員小姐姐每天都貼心送水果、甜點，還幫忙拿行李，好評！因為這家酒店，又有一個想要再去去珠海旅遊的理由，本來就已經很愛珠海了，是一個去了無數次的旅遊地。以後退休了也幫房子買過去養老（我們這邊退休的長者都在那邊買房過去避寒），真的很愛酒店也很愛珠海這座城市，像第二個家長。保潔阿姨也很好，每天都給我貼心補物品，然後還會給我建議穿清涼的衣服，房間裏配備的新風系統，太舒服了，就像在呼吸新鮮氧氣～夜景能看到橋，心情也很好！對面市場的三文魚也很好吃，推薦！ 對了，這個酒店位置也很方便，夏灣有很多美食，之前都住拱北或者吉大、情侶路，推薦這家酒店！太愛了，要不是因為有事，這次去怎麼也要住七天再回來！還有要誇一下送機服務，提前就打電話跟您確認好時間到酒店門口等候，是很舒服的商務車，很乾凈、很嶄新，工作人員也很有禮貌，幫忙提行李，我回家那天正好預報有9～10級大風，我一個人真不知道該怎麼辦，還好有酒店工作人員送機，真的很暖心～過四個月就過來玩啦，還住這裏！

比想象中的好 設施：非常新 窗簾 投影 燈光都是電動的 衞生：比較乾淨 環境：這個L窗景看着很酷炫 但實際有點雞肋 正對人家小區其實沒什麼風景 /內部環境不錯 /距離美食街步行距離可接受 節假日正好避免堵車 服務：熱情 很好 五一送了早餐券 有準備入住水果和離店小零食

珠海之行最驚喜的遇見，莫過於住進蔚景温德姆酒店！一進門就被通透大堂裏的海洋元素設計驚艷，瞬間融入這座浪漫海濱城市的氛圍。房間直麪珠海迷人海岸線，夜晚枕着輕柔海浪聲入眠，清晨被第一縷陽光與遼闊海景喚醒，愜意感拉滿。早餐檔口的粵式茶點堪稱一絕，蝦餃彈牙、叉燒包鬆軟，搭配現煮的生滾粥，完美復刻廣式早茶的地道風味。健身房運動時還能俯瞰城市天際線。從前台熱情指引遊玩路線，到客房服務的貼心細節，處處都讓人感受到賓至如歸的温暖。珠海之旅，因為蔚景温德姆變得更加完美，下次來還要住這裏！

一場被妥帖寵愛的旅居，在蔚景温德姆找到答案 踏入蔚景温德姆酒店的瞬間，便被恰到好處的優雅包裹。從大堂柔和的香氛到前台熱情的微笑，每個細節都在訴説著高端服務的温度。客房內，床品如雲朵般柔軟，智能設施與藝術裝飾完美融合，推窗即是令人屏息的城市天際線或靜謐園林景緻，將舒適感與視覺享受拉滿。 這不僅是一次住宿，更是被温柔以待的美好體驗。蔚景温德姆，用品質與誠意詮釋了“賓至如歸”的真諦，值得N刷的寶藏酒店，非它莫屬！

來珠海旅遊，第一次入住這家酒店，剛進門前台就很熱情，服務很好，辦入住很快，前台小周美女還給升級了房型，酒店早餐也很好吃，種類很豐富，酒店還有洗衣房和健身房，設備設施齊全 附近就有商場，交通便利，推薦入住[強]