Healray Collection·Zizhu

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

第一次來普陀山，正值五一期間，帶父母出行。來之前對比了不少酒店，最終選擇這裏。雖有點小貴，但證明這個決定十分正確。選的是海景房，視野很好，屋內設施完善，也很乾凈。父母住的舒服。酒店對面就是一個小沙灘，還能近距離看看海。位置距離碼頭也可以。酒店環境很好，住的舒心。“暴走”一天回到酒店，看着海景，很治癒。 工作人員態度積極耐心（小冰箱裏有飲料可能是忘記補上了，我説完後，馬上就送到👍） 尤其是小魏小姐姐（來之前打酒店電話，諮詢一些問題，回覆及時且耐心，超級負責任👍），還有一位男士工作人員，入住的兩天主動介紹路線，很熱情👍 退房的時候，憑入住記錄還做了漆扇，給本次出行畫上圓滿篇章。總之，第一次來普陀山，個人體驗很好。下次再來普陀山還優先選擇住這裏。

房間乾淨舒適，酒店服務不錯，酒店門前就是海灘，帶小朋友可以挖挖沙子，景色也不錯，就是交通稍微有點不方便，離紫竹林公交站步行需要8、9分鐘，南海觀音需要15分鐘以上。