Daniel Luke
12. februar 2024
Back at this hotel however the woman receptionist is SO SO SO RUDE, has no patients, bad manners, she nearly tore my passport as she couldn't get it to scan on her computer, left a big crease on my photo page, this is an official document...
She called up our room to apologize but she lacks manners and seems can't work under pressure. Sort out your reception staff, if too busy employ more people on front of counter and awaiting 45 minutes to check in is not acceptable plus expecting a 5 star review, are you crazy?????
However apart from the check in issue due to an angry Receptionist whom should be representing the company and first impressions always count the hotel is lovely, I would come back again but not to see the angry receptionist, left a sour mark in my mouth
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