Sofitel Zhengzhou International Hotel

Sofitel Zhengzhou International Hotel anmeldelser

Sofitel Zhengzhou International Hotel

No. 115 Jinshui Road, Jinshui District, Zhengzhou, Henan, 450003, ChinaVis hoteloplysninger
Sofitel Zhengzhou International Hotel
Sofitel Zhengzhou International HotelSofitel Zhengzhou International HotelSofitel Zhengzhou International Hotel
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Gæsteanmeldelser

4.7/5
Enestående
2817 anmeldelse
Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.8
Renlighed4.8
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Alle anmeldelser(2817)
Positive anmeldelser(2788)
Anmeldelser med billeder/video(653)
Lækker morgenmad(351)
Venligt personale i receptionen(237)
Lækker buffet(39)
Luksuriøst(32)
Fantastisk swimmingpool(29)
Concierge services available(12)
Har faciliteter til børn(10)
Negative anmeldelser(29)
PEREZMEZA
Superior-dobbeltværelse
Overnattede i dec. 2023
Forretningsrejsende
4 anmeldelse
4.5/5
Fantastisk
Slået op den 28. jan. 2024
Big hotel, good location, no pool though, the first night the room had a problem, no hot water but the staff promptly handled the situation, thanks to Lisa and Amanda, very good service. Will definitely stay here again.
Oversæt
Svar fra overnatningssted: Bonjour, Thank you for taking the time to share your review of our property.We understand that you had some issues during your stay regarding your room, we apologize for your experience falling below your expectations and ours.Regarding our pool, we do have one and it is located on the 3rd floor of the hotel, you can access it through the fitness area. Once again i apologize if this was not explained properly during your check-in.It was a pleasure to host you and we are delighted to know that you received great service from Lisa and Amanda.We hope to have another opportunity to welcome you back at Sofitel Zhengzhou.Kind regards,Antoine & JasmineGuest Relations team.
MAYUR MOHAN CHABBI
Superior-dobbeltværelse
Overnattede i nov. 2023
Forretningsrejsende
55 anmeldelse
5.0/5
Enestående
Slået op den 29. dec. 2023
Wonderful hotel with passionate and friendly staff. Special thanks to the staff who helped throughout my stay are Antoine, Jasmine , Miaomiao and Amanda. The restaurant is also stupendous, food is delicious and can accomodate all my culinary needs and thanks to Roger and Antoine. I always stay in sofitel when I visit Zhengzhou. I will stay same hotel again when next time.
Oversæt
Svar fra overnatningssted: Bonjour, First of all thank you for taking the time to share your review of your experience with us at Sofitel Zhengzhou.It was our pleasure to host you once more and we are delighted that you liked our restaurant and the room was to your liking.We will definitely pass on your comments to all our team members.We hope to have another opportunity to welcome you again at Sofitel.Kind regards,Antoine & Jasmine.Guest Relations team.
Robert
Superior Room With 1 King Size Bed, Club Lounge Access
Overnattede i apr. 2024
Par
12 anmeldelse
4.5/5
Fantastisk
Slået op den 19. jun. 2024
The service, especially from the ladies at the reception was excellent, the room large and nice. The location is very separated, it's far to go to find a food shop or a restaurant. The VIP-Club had excellent food and very friendly and helpful people. The restaurant downstairs confirmed my bad experiences with Sofitel restaurants.
Oversæt
Svar fra overnatningssted: Dear Guest! We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive guest feedbacks. I will share your comments with our team. Regarding the bad experience at restraunt,I really sorry for that.we have shared your feedback with our relevant team to ensure we are addressing the issues you experienced and prevent them from occurring in the future. Thank you again for sharing your experience, and we hope your next visit will be better than this time.Looking forward to seeing again!
Gæstebruger
Superior-dobbeltværelse
Overnattede i jun. 2024
Forretningsrejsende
10 anmeldelse
5.0/5
Enestående
Slået op den 2. aug. 2024
very good hotel.special thanks to jasmine,Jacky,kiki,sonia,thanks
Oversæt
Svar fra overnatningssted: Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Gæstebruger
Superior-dobbeltværelse
Overnattede i jun. 2024
Forretningsrejsende
6 anmeldelse
5.0/5
Enestående
Slået op den 13. jul. 2024
Very great hotel,special thanks to sherry. Jasmine. Alice
Oversæt
Svar fra overnatningssted: Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Wishes!
Gæstebruger
Superior-dobbeltværelse
Overnattede i feb. 2024
Forretningsrejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 18. mar. 2024
前台Alice和Amanda服务is very great and wonderful.It’s the best servis I ever seen!
Oversæt
Svar fra overnatningssted: Dear Guest, Bonjour! Thank you very much for sharing your experience about your last stay with us. Receiving your feedback is very constructive and helps us to understand more your experience and satisfaction. We are delighted to see that our team members Alice and Amanda helped you through your stay and made you feel even more welcomed. I will share them your feedback and I am sure everyone will be motivated to see your words. Thanks again for taking the time to share your feedback. We are looking forward to meeting you again soon at Sofitel Zhengzhou!
MIB111
Superior-dobbeltværelse
Overnattede i jun. 2023
Forretningsrejsende
93 anmeldelse
4.0/5
Meget god
Slået op den 9. jul. 2023
This is an international hotel but facilities are quite old. Staffs are helpful. Breakfast is good.
Oversæt
Svar fra overnatningssted: DearGuest,Thankyouverymuchforyourcomments.Wevalueyourcommentsverymuch.Wedohavesomeolderfacilities,butwewillupgradethemassoonaspossibletomeetyourneeds.Ourstaffareveryfriendlyandwilldotheirbesttoprovideyouwiththebestservicepossible.Breakfastisalsooneofourstrengths,andwewillconstantlyimprovethequalityofdishesandservicetoprovideyouwithabetterexperience.Thankyouagainforyourfeedbackandlookforwardtoyournextstay.
美茵
Superior-dobbeltværelse
Overnattede i dec. 2023
Forretningsrejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 2. mar. 2024
Good service as expected from Accor group. Will book again for any future business trip.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for leaving such an amazing review regarding your recent stay with us. It is so big of you to recognize the work of our staff. There is so much happiness in hearing from our happy and satisfied guests. It indeed boost us to march forward and strive for the best. Again, thank you so much for sharing your experience. It was a pleasure having you here and we eagerly look forward to welcoming you soon in the near future. Take care!
Stephen
Superior-dobbeltværelse
Overnattede i okt. 2023
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 26. nov. 2023
Quality hotel in Central Zhengzhou. Good service all around. Very helpful. And the staff’s English was better than many hotels in China. Good selection of food at the buffet. I recommend it.
Oversæt
Svar fra overnatningssted: Dear Guest: Best wishes from Sofitel Zhengzhou, Thank you for leaving such an amazing review regarding your recent stay with us. It is so big of you to recognize the work of our staff. It indeed boost us to march forward and strive for the best. Again, thank you so much for sharing your experience. It was a pleasure having you here and we eagerly look forward to welcoming you soon in the near future. Take care!
Teo792
Superior-suite
Overnattede i mar. 2023
Par
26 anmeldelse
4.7/5
Vidunderligt
Slået op den 2. maj 2023
Very nice hotel. As usual Sofitel has a good standard for the welcoming, the food and services. Will stay again at Sofitel.
Oversæt
Svar fra overnatningssted: Dear guest: We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive feedback from our valued guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you soon in the near future. Take care!
Gæstebruger
Superior-dobbeltværelse
Overnattede i sep. 2024
Forretningsrejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 12. okt. 2024
Kim joy 杜克good job
Oversæt
Svar fra overnatningssted: 【法式浪漫,精緻高雅-‘LIVE THE FRENCH WAY’-絕佳的品牌體驗】尊敬的賓客:您好!非常感謝您對索菲特以及心藝家們的認可與鼓勵!作為法國酒店業的第一個品牌,索菲特自帶法式浪漫,每一家索菲特酒店,都是對當代法式生活藝術的奢華演繹。我們希望能通過“LIVE THE FRENCH WAY-法式生活風尚”理念,在您離開熟悉的常居地、身在他鄉的這段時間內,賦予您生活最豐盛的款待,令您感受舒適、温馨、浪漫的體驗,獲取心靈上的放鬆和精神上的充實。期待下次與您美好邂逅。祝生活愉快!
Gæstebruger
Superior-dobbeltværelse
Overnattede i apr. 2024
Forretningsrejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 24. maj 2024
感谢miaomiao,vicky,cherry!很nice!
Oversæt
Svar fra overnatningssted: 【樂享生活L’art De Vivre-法式生活風尚】尊敬的賓客,您好!非常感謝您對索菲特以及心藝家們工作的認可與肯定!每一家索菲特都是傳統、經典、優雅、精緻的法國文化縮影,都有其獨有的“特色”,但永遠不失品牌的法式精髓,讓人“雖未身處巴黎,卻如處巴黎”。“ L’art de vivre ” 一詞,意為“生活的藝術”,它代表着將品味,以及對奢侈品的藝術喜好結合進到生活中,也是法式生活美學的最好詮釋。作為鄭州第一家也是唯一一家法式風情的國際五星酒店,鄭州索菲特也不例外,酒店大堂穹頂設計恢弘遐邇,西餐廳下沉式別緻的設計和法國街頭風景再現,本地文化和法式風情巧妙融合,我們的餐飲結合中國特色美食與多樣國外餐品,讓您與每位食客都能滿足餐飲營養搭配與釋放味蕾。索菲特品牌一直秉承為每一位賓客提供個性化服務和精彩絕倫的入住體驗,我們將會不斷努力,力求為您提供更完善、更人性化的服務。期待您的再次光臨,敬等與您的再次相逢喔!
SMIS
Superior-dobbeltværelse
Overnattede i maj 2023
Forretningsrejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 17. jun. 2023
check-in service is very professional.especially Mrs Wu (吴 增慧),makes me feel comfortable.
Oversæt
Svar fra overnatningssted: 非常感謝您的點評!我們非常重視客人的感受和體驗,我們一直努力為客人提供最好的入住服務。您提到的吳增慧女士確實是一個非常專業的服務員,她不僅親切友好,而且非常關注客人的需求和感受,讓我們感到非常舒適和滿意。我們將繼續努力提高我們的服務質量,讓您再次感受到我們的熱情和周到。再次感謝您的點評!
Gæstebruger
Superior Room With 1 King Size Bed, Club Lounge Access
Overnattede i sep. 2022
Par
4 anmeldelse
4.7/5
Vidunderligt
Slået op den 4. okt. 2022
Great stay! The staff was friendly and very helpful. Would recommend to foreigners
Oversæt
Svar fra overnatningssted: Dear Valued Guest, It is such a pleasure to see you had a great stay experience with us, especially thanks to our team! I have already shared your feedback to them and I am sure everyone will be motivated to see your kind words. Thank you again for your recommendation, we are looking forward to welcoming you again soon. Best regards, Camille Pors, Guest Experience Manager.
Yanzhang Liu
Superior-dobbeltværelse
Overnattede i aug. 2023
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 1. okt. 2023
Excellent service, food, and everything!
Oversæt
Svar fra overnatningssted: Dear valued Guest, we very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards!