Star & Lake Hotel anmeldelser

Svar fra overnatningssted: Dear guest, thank you for choosing to stay at Star& Lake Hotel and for your appreciation of our service. We are a bit disappointed that we didn't receive a perfect score from you, but we will continue to work hard to earn your highest praise next time you visit! Our manager will provide even more attentive service, and we look forward to your return to Star& Lake Hotel. Wishing you a pleasant journey~ We eagerly await your next visit to Star& Lake Hotel!

Svar fra overnatningssted: Dear, thank you for taking the time to share your stay experience. We are delighted to bring you a wonderful time and our small goal is to make every guest feel at home. Thank you for your full score evaluation. The butler looks forward to your visit to Star-Lake_Hotel again and wishes you a pleasant journey!!

Svar fra overnatningssted: Dear guest, thank you for choosing to stay at Star& Lake Hotel and for your appreciation of our service. We are a bit disappointed that we didn't receive a perfect score from you, but we will continue to work hard to earn your highest praise next time you visit! Our manager will provide even more attentive service, and we look forward to your return to Star& Lake Hotel. Wishing you a pleasant journey~ We eagerly await your next visit to Star& Lake Hotel!

Svar fra overnatningssted: Dear guest, thank you for choosing to stay at Star& Lake Hotel and for your appreciation of our service. We are a bit disappointed that we didn't receive a perfect score from you, but we will continue to work hard to earn your highest praise next time you visit! Our manager will provide even more attentive service, and we look forward to your return to Star& Lake Hotel. Wishing you a pleasant journey~ We eagerly await your next visit to Star& Lake Hotel!

Svar fra overnatningssted: Dear, thank you for taking the time to share your stay experience. We are delighted to have brought you a wonderful time and our small goal is to make every guest feel at home. It is regrettable that we did not receive a full score evaluation from you. We will continue to work hard and strive to receive your full score praise next time we come back! The butler will definitely provide more attentive service, looking forward to your visit to Star-Lake_Hotel Residence again!

Svar fra overnatningssted: Dear guest,Thank you for choosing Star&Lake Hotel and sharing your Check in experience with us. I'm glad to bring you a wonderful time! Your 5 points of praise give us great support, but also our progress power, let everyone enjoy the feeling of home is our pursuit, we are looking forward to your coming again!

Svar fra overnatningssted: 親，感謝您用寶貴時間分享您的住店感受，很高興能為您帶來美好的時光， 讓每一位到店客人享有賓至如歸的入住感受是我們追求的小目標，沒能得到親的滿分評價，小管家心裏多少有點遺憾的呢，我們會繼續加油爭取下次回來能得到您的滿分讚揚喲！小管家一定會附上更貼心的服務，期待您再次光臨星語湖居！

Svar fra overnatningssted: Thank you for choosing Star&Lake Hotel and sharing your Check in experience with us. I'm glad to bring you a wonderful time! Your 5 points of praise give us great support, but also our progress power, let everyone enjoy the feeling of home is our pursuit, we are looking forward to your coming again!

Svar fra overnatningssted: 您好，第一：在您入住的時候，提出【延遲退房的請求】我們也欣然滿足了；第二：【浴室的下水道是堵的，裏面有茶葉渣】入住後沒有收到您對浴室的反饋，我們客房部每做完一間客房都有記錄，何況也不會有人把茶葉倒浴室裏麪的地漏，畢竟有垃圾桶和洗手盆可以用，浴室地漏我們客房部很確定是使用後拍攝的圖片；第三：在我們前台服務人員【配送完水果後的20分鐘】，還是收到您向攜程的投訴，感到十分困惑；第四：您反饋從房間裏可以可以透過電視門板的縫隙，在特定的拍攝角度確實會有縫隙，正常情況和角度下是看不到裏面的，同時我們也提供酒店當時現有的空房供您選擇，我們酒店衹有1~4樓，並沒有地下室，煩請客觀公正對待（溝通過程均有監控錄音可查）。星語湖居作為省金鼎級設計獲獎酒店，地處星湖核心景區，毗鄰星湖畔，坐擁十里紫荊勝景，交通便利鬧中取靜；全店以廣府嶺南文化為筋，以肇慶傳統文化為骨，端硯木雕臻品陳設為血肉，打造獨具特色的入住環境；每日早餐均以新鮮本地食材精心烹飪；為廣大賓客提供高品質的服務和舒適的住宿環境，歷年來收到眾多賓客的喜愛與讚譽。您所入住的客房更是採用全屋頂級臻貴陳設傢俬，特質普洱茶磚作為床榻背景牆，私家獨立花園，北嶺山山景盡收眼底。關於您提到的價格問題，我們深知價值對於每個人來説都是主觀的、變化的，所以酒店也根據酒店的設施、服務以及所在地區的市場行情來設定，意在滿足客人的不同需求。有時，出行僅是一次短暫的留宿；有時，出行是一次不同生活場景的體驗，衷心祝願您和每一位賓客能夠在每次出行中，樂享其緣，事事順意！

Svar fra overnatningssted: 親，感謝您用寶貴時間分享您的住店感受，很高興能為您帶來美好的時光， 讓每一位到店客人享有賓至如歸的入住感受是我們追求的小目標，感謝親的滿分評價，小管家期待您再次光臨星語湖居哈，祝您旅途愉快！！

Svar fra overnatningssted: 親，感謝您用寶貴時間分享您的住店感受，很高興能為您帶來美好的時光， 讓每一位到店客人享有賓至如歸的入住感受是我們追求的小目標，感謝親的滿分評價，小管家期待您再次光臨星語湖居哈，祝您平安順遂！！

Svar fra overnatningssted: 親，感謝您用寶貴時間分享您的住店感受，很高興能為您帶來美好的時光， 讓每一位到店客人享有賓至如歸的入住感受是我們追求的小目標，沒能得到親的滿分評價，小管家心裏多少有點遺憾的呢，我們會繼續加油爭取下次回來能得到您的滿分讚揚喲！小管家一定會附上更貼心的服務，期待您再次光臨星語湖居！

Svar fra overnatningssted: 親，感謝您用寶貴時間分享您的住店感受，很高興能為您帶來美好的時光， 讓每一位到店客人享有賓至如歸的入住感受是我們追求的小目標，感謝親的滿分評價，小管家期待您再次光臨星語湖居哈，祝您平安順遂！！

Svar fra overnatningssted: 親，感謝您用寶貴時間分享您的住店感受，很高興能為您帶來美好的時光，對於您反饋熱水有點不夠熱，端午節假日客人較多，晚上用水高峯導致熱水供應較慢，我們感到非常抱歉，我們會改進該問題， 讓每一位到店客人享有賓至如歸的入住感受是我們追求的小目標，感謝親的滿分評價，小管家期待您再次光臨星語湖居哈，祝您平安順遂！！