Hampton by Hilton Zhangye West Railway Station

First time in Zhangye doing the Silk Road. We’re Australians and don’t speak Mandarin. The hotel is brand new and the facilities were great. Service was fantastic and even though the reception couldn’t speak English they were so helpful and we communicated using a translation app to recommend restaurants and help us book transport. The General Manager of the hotel is called Jeffery and he speaks fluent English and was very helpful as well. Definitely recommend this hotel for tourists.

We requested for non smoking room during booking. However we still can smell cigarette smoke in our room during our stay due to other hotel guests smoke in their room. It seems hotel doesn’t have non smoking floors. Think twice to book this hotel if you are concerned about cigarette smoke

New and service is good., laundry facility is very good. Just the lifts need impy

Bothered by smoking in the room, problem solved after an air purifier installed. Eexcellent job Miss Ma!!!

張掖入住希爾頓歡朋，共三晚。入住當天碰巧有幸參加了酒店的六一活動，小朋友做了蛋撻，畫畫，玩得很高興。離開酒店那天，還收到了參加活動的照片，非常用心，驚喜萬分。酒店各方面服務都很到位，早餐時候也非常照顧小朋友，另外給了打包盒，裝了小糕點給孩子帶走。另外還推薦了很好吃的羊肉館。無論是前台小姐姐，還是大廚，大堂經理等等，熱情洋溢，有求必應，是近期出行體驗最佳，沒有之一。

房間寬敞舒適，佈局簡潔明快，整體環境乾淨整潔，工作人員熱情周到，早餐品種豐富有營養，性價比高。此酒店地理位置優越，離張掖西站比較近。去附近的擺府經典麪片店用餐步行用時13分鐘左右，去大佛寺和張掖博物館打車7元左右，非常方便。