Zhangjiajie Tianmen Mountain Century Yijun Hotel

Hotellet har en fantastisk beliggenhed, værelserne er meget rene, receptionspersonalet er entusiastisk, og de opgraderede vores værelse gratis. Indtjekningsoplevelsen var fantastisk. De tilbød også en afhentningsservice for Mercedes-Benz erhvervsbiler. Det er otte kilometer væk fra West Station. Chaufføren hentede os i sin travle kalender og anbefalede os en restaurant i nærheden, der faldt i vores smag. Det er virkelig flere gange bedre end de restauranter, vi tilfældigt gik på, og prisen er billig og god. Morgenmaden var rig. Jeg blev her i to dage og forlængede det så med endnu en dag. Tjeneren på ottende sal var meget god og lydhør. Jeg vil helt sikkert anbefale det til mine venner næste gang jeg har muligheden. Hygiejne: Ren Service: Varm og betænksom.

The hotel met our expectations, providing a comfortable stay. The complimentary pick-up service from the train station was a delightful touch. The friendly driver greeted us holding a sign with my name and thoughtfully met us at the entrance, rather than the agreed meeting point upstairs. The use of a Mercedes-Benz V-Class MPV added a touch of luxury to the journey! The all-female front desk staff, both during the day and night shifts, were friendly and accommodating, promptly fulfilling our requests for extra bottles of water and umbrellas. When an unexpected issue required us to switch rooms from a non-smoking floor (Level 12) to a smoking-permitted floor (Level 11) in the middle of the night, the night shift staff member managed to find a room of the same type and design. We were pleased to find that there was no cigarette odour in the room, thanks to the hotel’s effective housekeeping practices. The hotel’s central location made it convenient to explore nearby attractions. Popular sites like Tianmen Mountain and the 72 Wonder Tower were easily accessible via DiDi, with fares under CNY10. The comfortable bed provided a restful sleep after our red-eye flight. The hotel offers a diverse range of in-room entertainment, featuring a selection of free TV shows, dramas, and movies from various countries. While not all are the latest releases, the complimentary programmes were engaging, providing more variety than some hotels that offer only standard local TV channels. Breakfast offerings were standard, but the coffee quality was better than what we had experienced at other hotels. The free-flow coffee station in the lobby was a welcome perk. Areas for improvement: (a) Consider reducing oil usage in cooking to cater to international guests and enhance the overall dining experience. (b) Introduce name tags for all staff members to improve professionalism and facilitate guest interactions.

Great service very nice people, room is very big and comfortable, there’s a cool robot that delivers food too. Highly recommend here.