Water Amusement Hotel

As the hotel was great we extended and enjoyed one more night - great location, great staff

We booked this hotel especially for its swimming pool . The pictures posted online showed great swimming facilities. However the next day when we tried to go swimming, we discovered the swimming pool was closed for service for several days. We were very disappointed. None of the hotel employees informed us of this when we checked in, otherwise we would definitely have switched hotels. And nothing on the website told us the pool was closed when we made our online reservation. What's even worse is the hotel front desk employees who did not show any caring whatsoever when we expressed our disappointment. After all, the hotel is called "Water Amusement hotel". Even the manager didn't want to even talk with us. I can't believe how much everyone there did not care one bit!!! Worst experience I've ever had and I would not only never return to this hotel, but will tell everyone to avoid this hotel, with such despicable service!! Zero stars!!

Did not see any water amusement park and the breakfast is not good . The service is not really good . The hotel had too many areas with too heavy a smell of cigarettes. I thought it was not a smoking place inside the lobby.

No english speaking stupid

特意選淡季出來玩，景區人少景美不用排隊，節約很多時間好好玩好好吃，酒店非常滿意，前台免費贈送了早餐，早餐自助品種很多可自由選擇，去天門山走幾步路就到了，酒店周圍也有很多好吃的，不錯的選擇，值得推薦！

到張家界旅遊，服務員小姐姐很熱情，免費升級了房間，還多給了一份早餐，免費停車場，酒店乾淨衞生，值得好評。酒店離天門山很近，七十二奇樓也很近，交通十分便利。