Daniel Lang |lindanni
13. februar 2025
The service was superb. Complimentary 'afternoon tea buffet' of hot milk tea whenever (or hot coffee if into that) was a super benefit of which we availed ourselves frequently. The desk candies were also enjoyable treats.
The service was also good such that when our original room's scent from the previous guests caused my wife to feel nauseous, he found us a slightly better area of the hotel and gave us some things to improve the aroma. The walls were unfortunately thin enough that a neighbor fond of watching loud k-dramas kept us up at night. Thankfully, the front desk was kind and called them a couple times to get them to lower the volume. And with the late check-out time, we just slept in to recover our strength. Then we enjoyed the complimentary baggage check while we visited Mount Tianmen. The desk attendant even helped us find the way there! And he advised us on how early to get back plus where to get a taxi in time to reach Zhangjiajie West Station to catch our train.
The hotel has a solid location too, with plenty of eateries nearby and a lovely river view beside the more traditional architecture. Fun place to catch Lantern Festival concerts, that's for sure! If we're ever back in Zhangjiajie for the festival, I hope that year we can find someplace to see folks launching lanterns too. Even without an elevator, the desk attendant's support to carry our luggage really saved us some energy! Overall, great place with exceptional service.
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