Hilton Garden Inn Zhangjiajie Wulingyuan

和朋友一起訂了兩間這家酒店，室內採光都很不錯，裝飾風格屬於簡單實用型。衞生狀況無可挑剔，桌面地面乾淨整潔，床品柔軟親膚，枕頭特別舒服，買了一個回家，設施Wi-Fi 信號強、電視吹風機、充電器等小物件也準備齊全。服務很周到，工作人員都是笑臉相迎，送行李到房間很主動，有需求響應很及時。管家24小時在線服務👍

房間環境很差，衞生間有嚴重惡臭，另外房間有大飛蟲，酒店讓人用殺蟲劑噴了後處理，但是殺蟲劑氣味在房間一直有嚴重影響休息，而且不同意換房，衞生打掃很差在沙發抱枕下有別人使用過的川航濕巾

我們到酒店比較晚，到酒店大堂我們問保安在哪裡停車跟得完全聽不懂一樣説了三遍，態度還不是很好，難道開商務車坐主駕駛的就一定是司機嗎?看人下菜碟？入住進去後去洗澡，結果裏面沐浴露洗髮水都是空的，完全擠不出來個人覺得一個這種五星酒店平常都應該需要定期檢查這些東西吧，早餐的品種也不是很多反正覺得很一般吧

第一次寫差評，酒店的服務太差了，沒有給笑臉就算了，辦理入住還讓我等那麼久，説了不要頭尾房，還給安排，一進房間不知道是一股抽煙的味道還是甲醛味，枕頭上還有毛髮，床頭下面還有別人用過的紙巾，地板也沒有拖乾淨，反映後還説是這樣的，擦不乾淨，這樣的服務是希爾頓酒店該有的服務嗎？真不值這個價格。

nice hotel

Brand new hotel. Exceptional service, delicious breakfast buffet with many choices and clean quiet rooms. Staff very helpful providing maps, they were also responsive to inquiries ahead of time. High end lighting-night lights very useful if using toilets at night!Tons of amenities, slippers, robes toothbrush etc. Reserved foot massages in the hotel spa, but prices were higher compared to establishment in Wulingyuan (understandably given convenience) and there was some upselling of the spa service upgrades. Overall getting foot massages in rooms was nice and relaxing if you don’t want to go out, but keep in mind the additional cost to getting in the town. Things to note-the hotel allows smoking in the rooms and we were upset to find our neighbor smoked. They lent us an extra quiet air purifier to help with it once we told them. Air conditioning in our room was not functioning so rooms got somewhat hot, we had to open door and windows to let mountain air cool. At night preferred to keep window closed because of some road noises so it could get very warm in night.