Huatian Hotel

Huatian Hotel anmeldelser

Huatian Hotel

Intersection of Yingbin Road and Dayong Road, Yongding District, Zhangjiajie, Hunan, 427000, ChinaVis hoteloplysninger
Huatian Hotel
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1 nat

Gæsteanmeldelser

9.2/10
Enestående
2729 anmeldelse
Bekræftede anmeldelser
Placering9.2
Faciliteter9.1
Service9.2
Renlighed9.2
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Alle anmeldelser(2729)
Positive anmeldelser(2631)
Anmeldelser med billeder/video(514)
Lækker morgenmad(345)
Venligt personale i receptionen(200)
Fantastisk restaurant(88)
Tæt på lufthavn(69)
Fremragende til børn(68)
Fantastisk udsigt over flod(21)
Negative anmeldelser(98)
Jeans:)
Superior Panoramic Double Room
Overnattede i dec. 2023
Par
6 anmeldelse
6.5/10
Slået op den 9. jan. 2024
Hotellet har en meget gammel stemning, og det er ikke noget, du ønsker, hvis du er vant til 5-stjernede tjenester. Gæster er faktisk tilladt at ryge overalt på hotellet, eller i det mindste ikke kaldet ud til stop, hvilket ikke er fantastisk for nogen, der ikke kan lide lugten. Vil ikke anbefale. Du kan finde bedre 5-stjernede hoteller
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Kære gæster og venner, hej! Hjertelig tak, fordi du valgte at bo på Zhangjiajie Huatian Hotel under din rejse, og for at få din anerkendelse af Zhangjiajie Huatian i alle aspekter. Vi er meget taknemmelige. Tak for dine forslag til vores hotel. Vi vil også forbedre vores mangler og ser frem til at give dig bedre service næste gang. I de travle år vil Zhangjiajie Huatian altid værne om dette venskab. Han gav blidt en velsignelse, men han kunne ikke sige tusind ord i sit hjerte. Han ønskede kun at svare varmt og sende Zhangjiajie Huatians hjertelige velsignelser. Tak for dit selskab hele vejen! Jeg ønsker dig alt det bedste og vær glad hver dag~ Alle ansatte på Zhangjiajie Huatian Hotel ser frem til din ankomst igen!
Gæstebruger
Superior Panoramic Twin Room
Overnattede i mar. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 7. apr. 2025
Very good place to stay with family. The suite is nice and large. My daughter loved all the amenities provided for the children. The hotel made accommodations for our stay when my father was not feeling well. The view is great of the mountain. Tianmenshan is also very close.
Oversæt
Svar fra overnatningssted: Dear valued guest,Thank you for sharing your wonderful feedback! We’re absolutely thrilled to hear that your family enjoyed the spacious suite and that your daughter loved the children’s amenities—creating joyful experiences for little ones is always a highlight for us. 💕 We’re especially touched that our team could assist when your father wasn’t feeling well; ensuring every guest feels cared for is at the heart of what we do. And we’re so glad you appreciated the mountain views and our convenient location near Tianmenshan—there’s nothing like waking up to nature’s beauty, right? 🏔️ It was a pleasure hosting your family, and we hope to welcome you back soon for another comfortable, memorable stay. Until then, take care and cherish those lovely family moments! 😊✨
Gæstebruger
Superior Panoramic Double Room
Overnattede i mar. 2025
Familie
2 anmeldelse
9.0/10
Fantastisk
Slået op den 13. apr. 2025
The food is good, the view is very nice, near the famous scene
Oversæt
Svar fra overnatningssted: Thank you so much for your valuable review! We are pleased to know your satisfaction with the food, scenery and surroundings. Please be sure to inform our catering and guest room team that your approval is the source of their continuous improvement motivation. At the same time, if you need help in your itinerary, whether it is recommending local attractions or solving any questions and needs, please feel free to contact our service team. Thank you again for coming. We look forward to your next visit. I believe it will bring more wonderful experiences to share!
Anand
Smart Cinema Double Bed Room With VIP Video Casting
Overnattede i apr. 2025
Familie
8 anmeldelse
10.0/10
Enestående
Slået op den 6. maj 2025
The hotel is good and the best part about it is the staffs. They speak with you over Wechat and resolve queries promptly. Five stars for the staffs
Oversæt
Svar fra overnatningssted: Thank you for your kind words! We're thrilled to hear our staff made your stay exceptional—their dedication to prompt service via WeChat is what we pride ourselves on. Your 5-star rating means a lot, and we can't wait to welcome you back for another great experience!
Anonym bruger
Superior Panoramic Double Room
Overnattede i okt. 2024
Rejs med venner
50 anmeldelse
9.5/10
Vidunderligt
Slået op den 10. nov. 2024
Good hotel for many details just breakfast is weak, thanks for reception stuff and cooperation
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for your praise and valuable suggestions. I apologize for the unsatisfactory impression on the quality of the breakfast. We are always committed to providing high-quality service and products, and the quality of breakfast obviously doesn't meet our standards. Please rest assured that your feedback has been immediately communicated to relevant departments, and measures have been taken to optimize the breakfast menu and quality to ensure that it can meet the expectations of our guests in the future. Thank you again for your good comments and criticisms, which are the driving force for our continuous improvement. Looking forward to serving you better again in the near future.
Skeeter
Superior Panoramic Double Room
Overnattede i sep. 2024
Par
21 anmeldelse
9.0/10
Fantastisk
Slået op den 1. dec. 2024
It was a nice stay here! Very close (walking distance) to the cable way up to the Tianmen mountain. And the river in front of the hotel. The room was big. No noise during sleep. Breakfast was nice, not busy and on high floor with view. Service was good with some small fruits and deserts with kind messages. Good hotel for visiting the mountain.
Oversæt
6/8
Svar fra overnatningssted: Thank you so much for your positive feedback, glad your experience at the hotel was so enjoyable! We are very proud to provide you with a comfortable accommodation, especially a convenient location when you travel to the famous Tianmen Mountain Cable Car, a special breakfast space with magnificent views, and a peaceful room corner where you can enjoy a quality sleep experience. For our service team, their dedication and enthusiasm have been recognized by you, and we are honored. Regarding the sharing of small fruits, desserts and environmental information, we have paid attention to collecting and providing internal feedback on your suggestions, raising concerns and improvements to the team, and further improving this service link. Hopefully, the next time you visit again, we can bring you an even more outstanding stay experience. Thank you again for your support and hot comments, and look forward to your next visit.
Gæstebruger
Familie-suite
Overnattede i mar. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 10. apr. 2025
Had a fantastic time! The room was clean and comfortable, the service was excellent, and Ms. TangGaoYa made sure everything was perfect.
Oversæt
Svar fra overnatningssted: we are deeply honored and encouraged by your sincere evaluation! Thank you for carefully paying attention to every detail of our hotel and giving high praise. Your satisfaction is our unremitting pursuit goal, and we promise to continue to improve the service quality and bring the same satisfactory experience to the next customer. A special thank you for the professional service of the front desk staff, whose hard work is the embodiment of our team spirit. When you choose our hotel again, we look forward to continuing to create a better stay experience for you. Thank you, distinguished guest!
Sylvia Rizal
Familie-suite
Overnattede i mar. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 5. apr. 2025
Excellent Stay with Breathtaking Views and Top-notch Service I had an amazing experience at the Huatian Grand Zhangjiajie Hotel. The location is absolutely perfect—just a short walk from the cableway, making it super convenient for exploring the stunning Zhangjiajie National Forest Park. The view from the hotel is incredible; waking up to those mountain landscapes was unforgettable. The room was spotless, well-maintained, and very comfortable. Everything was clean and fresh, creating a relaxing environment after a day of sightseeing. What really stood out, though, was the service. The staff were all professional and kind, but I want to give a special mention to Miss Táng Gāoyǎ, who went above and beyond. She explained everything clearly and made sure we felt welcomed and well-informed throughout our stay. Her attentiveness and warmth really made a difference. Overall, I highly recommend this hotel for its strategic location, stunning views, cleanliness, and outstanding service. It was the perfect base for our Zhangjiajie adventure!
Oversæt
Svar fra overnatningssted: Thank you very much for your wonderful comments and compliments! We are deeply honored to provide you with such a satisfying and unforgettable accommodation experience during your trip to Zhangjiajie. Your recognition is the greatest encouragement and motivation to our team. For the special staff member mentioned, Miss Tang Gaoya, we will convey your gratitude and appreciation, and let her know that she is a veritable service star. Here, we will continue to strive to create unique stay memories for every distinguished guest with better service and quality. Thank you again for your valuable evaluation. I hope to meet you again as soon as possible and write a new chapter for your beautiful memories in Zhangjiajie.
Jimlim33
Superior Panoramic Twin Room
Overnattede i feb. 2025
Par
5 anmeldelse
10.0/10
Enestående
Slået op den 7. apr. 2025
The Huatian hotel front office lady, Ms Zhu Shuang Qin is very kind and helpful to us. She assisted us in booking the Tianmen fox fairy show with her own phone. When she saw us on other occasions, and during our last day before we left the hotel, she will find time to speak to us and asked about our stays and made sure we booked the correct train station on my DiDi travel at Alipay. We also had a good dinner at the hotel restaurant after the fox fairy show. We will stay at Huatian hotel for our next visit!
Oversæt
Svar fra overnatningssted: Thank you very much for your appreciation to Miss Zhu Shuangqin and Huatian Hotel. We are very happy to learn that your experience at Huatian Hotel is so pleasant, especially with the help and care of Miss Zhu Shuangqin. We are deeply proud of this and promise to convey this positive feedback to Zhu Shuangqin and all our employees, so as to inspire everyone to continue to maintain and improve service quality. We are deeply honored to have your satisfaction with booking tickets at Tianmen Fox Fairy Show, dining in the hotel restaurant and enjoying Huatian's special service. We are sure that such an exclusive experience enhances your passion for Huatian Hotel, which is a very valuable feedback, and we are committed to creating a personalized and memorable guest experience. To ensure that you can enjoy the same excellent service on your next visit, we will pay special attention to the efficiency and quality of responding to similar requests, such as mobile ticket booking, food reservation and other service details. We look forward to your next visit and continue to serve you beyond expectations. Thank you again for your support and trust in Huatian Hotel. We will continue to improve to make every guest have a better accommodation experience in Huatian Hotel.
Gæstebruger
Superior Panoramic Double Room
Overnattede i mar. 2025
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 6. maj 2025
Bit outdated for my taste, but functional hotel, with good customer service, and location
Oversæt
Svar fra overnatningssted: Thank you for staying with us and sharing your feedback! We're glad our functional facilities, good customer service, and convenient location met your needs. Your comment about the outdated style is noted, and we're continuously working on renovations to improve our guests' experience. Hope to welcome you back for a more refreshed stay in the future!
arpansrivastava
Familievenligt 2-sengs værelse
Overnattede i mar. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 28. apr. 2025
Very happy with the stay, good service, great location next to cable car
Oversæt
Svar fra overnatningssted: Thank you for choosing our hotel! We're delighted to hear you enjoyed the convenient location next to the cable car and our service. Hope to welcome you back for another wonderful stay soon! 😊
Richco
Superior Panoramic Twin Room
Overnattede i nov. 2024
Familie
11 anmeldelse
8.0/10
Meget god
Slået op den 3. jan. 2025
Great location for the cable car to Tianmen, its just 10 minutes walk walk out of the hotel, turn left follow the road to the main road and it right in front of you across the road.
Oversæt
Svar fra overnatningssted: Thank you very much for your feedback, and we are happy to know that the location of the hotel makes it easy and convenient for you to enjoy the great experience of riding the cable car to Tianmen. To further enhance your comfort and convenience, we will continue to optimize road guidance and external traffic instructions to ensure that the route from the hotel to the cable car station is more distinct and easy to remember. We promise to make every trip easy and smooth by adding signs and providing clear map guidance. Looking forward to providing you with better service again and making your travel experience more perfect. Thank you again for your valuable comments, your satisfaction is our unremitting pursuit.
mrdaniyyel
Smart Cinema Double Bed Room With VIP Video Casting
Overnattede i nov. 2024
Rejs med venner
15 anmeldelse
7.0/10
Slået op den 27. dec. 2024
They lost our booking but was able to upgrade us to a bigger room. The location is next to the Tianmen Mountain cable car gate. The lobby smelt like cigarettes but the room we were in thankfully didn’t. Breakfast was decent with a few local delicacies. The bathroom was a bit dark and need some cleaning.
Oversæt
Svar fra overnatningssted: Dear guest, We are deeply sorry for the inconvenience and regarding our mistake in losing our reservation, we have immediately reviewed and updated the reservation system to ensure that such situations do not happen again. We will convey the experience of upgrading our rooms to our staff. Thank you for giving us this opportunity to upgrade our services. Regarding the smell of cigarettes in the lobby, we sincerely apologize for this, and will strengthen ventilation and cleaning to optimize guests' stay experience. We are very pleased with your appreciation for breakfast. We specially select local cuisine, and then we will continue to innovate and provide more flavor options. In the bathroom you mentioned, we know the importance of comfort. We will strengthen daily maintenance, improve cleaning standards, and inspect and update lighting equipment. Thank you again for your valuable comments. We will continue to improve and look forward to the opportunity to present you with a better experience. Welcome to visit again in the near future, looking forward to your visit again and letting you experience the improved service. Wish you a happy life!
Lili_007
Superior Panoramic Twin Room
Overnattede i maj 2024
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 23. jun. 2024
Great Hotel!!! All staff SUPER nice!!! Location is great!!walking distance from Tiemen mountain Cable car
Oversæt
Svar fra overnatningssted: Your compliments and affirmations are greatly appreciated! Every member of our team will be incredibly proud of your recognition. With regards to location convenience, it's nice to enjoy the ease of access to the Iron Gate Mountain cable car from your hotel. If you come again in the future, we hope to continue to provide services that exceed expectations. If there is any need to improve or have any suggestions, please do not hesitate to enlighten, your opinion will be our continuous progress of the driving force. Thank you again for your stay and good comments, we look forward to your next visit!
Khishignemekh
Familie-suite
Overnattede i nov. 2024
Familie
8 anmeldelse
6.5/10
Slået op den 23. dec. 2024
Rooms were very cold in December, not recommendable to families. Staff not speaking English!
Oversæt
Svar fra overnatningssted: We deeply apologize for not meeting your expectations during your stay in December, especially for the inconveniences in room temperature and language communication. We highly value your feedback. Currently, the air-conditioning in our hotel is available all day long, and our power engineering staff checks the room temperature daily to ensure your comfort. At the same time, we are training our staff to provide multilingual services and especially to enhance their English proficiency, aiming to create a seamless communication environment for our international guests. Once again, we sincerely apologize for the inconvenience. We pledge to make every effort to improve and look forward to the opportunity to offer you a more satisfactory service experience.