Hotel Salzburgerhof

everything was excellent, the food, the recreation and treatment center, the hospitality, the cleanliness, the services. everything was excellent, the food, the recreation and treatment center, the hospitality, the cleanliness, the services.

As soon as I arrived i had the most womdeful welcome from the hotel manager Isabelle who is from Cape Town and spend half her time in Austria. I was even upgraded to an amazing room with a balcony off both my small lounge and bedroom Lukas' massage was both precise and soothing, while Martina, the spa manager, was simply amazing. I especially loved the luxury of taking the lift straight to my room from the spa—no need to change back into regular clothes. The reception staff was outstanding, making sure I had a great table where I could see everyone and feel part of the group. Josip, the wine expert, stood out with his polite demeanor, impeccable posture, and professionalism. Watching him set the table after breakfast, aligning every knife with precision, was like witnessing an art form. His pride in his work was truly inspiring. Stela, my waitress on the first evening, was quick, professional, and had a lovely fragrance. Both Josip and Stela took the time to ask about the lady seated opposite me, who hadn’t been feeling well the day before—a thoughtful touch that didn’t go unnoticed. Ines, the massage therapist, provided a wonderful experience. Even the smallest details impressed me: the windows in my room were spotless, allowing me to take crystal-clear photos as if I were outside. And the game consommé soup? Light yet rich, packed with deep, hearty flavors while maintaining an elegant delicacy. A truly wonderful stay!

The staff is the friendliest! The service is great. Everything is very tidy and clean (although a little oldfashioned). The food is delicious (breakfast, lunch, afternoon snack, dinner). Shuttle service from- and to the slopes is ideal. The wellness is nice. There is a nice childrensroom and we loved the live music during our stay in the restaurant.

Everything is amazing at this hotel! Feels like coming home yet so luxurious. Beds are super, pillows are super and everything is very clean. Staff is very friendly! Extra thanks to Peter the bar man for his great work and welcoming and to the girl in the front desk who made our four legged friend Simba’s trip the best!

The hotel is fine but it claims to be 5 star. Even by European hotel standards, this falls well below that. At best it is a 3 star hotel. Decor is worn. We stayed in a ‘junior suite’ - the room was very tired and run down with low quality bedding. We had to sleep with the windows open because the heating/cooling system didn’t work properly. Service was stern and perfunctory. Very little to help or assist with room issues. No warmth or conversation. The spa is quite nice.

This was our first time to stay at this hotel and we had high expectations after reading the reviews. We were not disapointed. The hotel was perfect in every way. The staff were superb. You can't take top service for granted these days as I recently discovered but here in Salzburgerhof Zell am See, the staff were exceptional. Especially Joseph and Stella in the restuarant. I've never experienced such attention to detail and cheerful demenour in every task.