Hotel Latini

Our family stayed here for seven nights in March, half board. The food was consistently good with different options each evening. I must mention the wonderful staff in the restaurant area, in particular Kostas & Salih who were incrediblle with our young daughter. She loved the chats she had with them each day. The pool area was very nice.

Great placement, short distance to the ski lift, and the bus, and the train.

The history is longer! I made a reservation in January 2020 for the ski season. In early April when we should have gone. Due to the Covid epidemic, we could not stay because they informed us that they are obliged to keep the location closed. When I asked, countless times, for a refund of the deposit paid for the reservation, I was told that they do not want to do this and that they will offer us a stay in other periods from which the amount paid as a deposit will be deducted. Thus we were forced to go this year in August. What I found there was terrifying! The photos I am posting speak of the sorry state the hotel is in. Old and scratched furniture, dirty and damaged doors and walls, the scratched floors, the swollen parquet, the torn carpets. The condition of the hotel and the size of the rooms make it one of 1 maximum 2 stars! Analyzing the pictures, you can also see what I have told you! My conclusion is that this hotel should be avoided!

Nice and clean hotel

Overall this a very nice hotel, we stayed for skiing during February half-term 2023. The reception on arrival was pretty brusque, and not really helpful after a day of travel, but once in our rooms all was well. The rooms themselves were great for skiing, warm (but not stupid hot like a lot of ski hotels) good powerful showers and nice linen, they were kept appropriately clean. Breakfast was excellent a wide range of coffee options, fruit juices, continental and cooked options as well as cereals and fresh fruit. After skiing there was a really nice late afternoon hot stew and bread available free of charge which we very welcome and delicious. In the evening we used the Pizza/ Italian restaurant attached to the bar, the food was well priced and decent quality, from a modest menu selection, the staff were friendly and efficient. The main facilities we used were the pool and spa areas, both are really pleasant areas. The pool was unsurprisingly very noisy during peak times (5 - 7pm) with the post ski kids brigade, but at other times was a tranquil place to have a swim and chill out. The Spa was a lovely space (fully nude as is normal in Austria) with two different temperature saunas, a steam room, infrared room as well as plenty of anti rooms to chill in. The other facility we made use of was the ski storage room, which like the rest of the hotel was spotlessly clean. The room itself has heated boot store and plentiful ski racks and has it’s own exit onto the street. Next door is a Late Check Out room, which has a shower and toilet for use if you want to ski after check out. The whole ground floor area is well throughout and feels well made and probably recently constructed. We really enjoyed our time there, nothing was stand out exceptional, but everything was clockwork, very good.

The hotel is "tired" and clearly used by coach tours who stay for one night and then move on. It desperately needs a facelift and bringing into the 21st century. At the same time staff need to be educated on how to best treat customers as they are face of the hotel and its business ethos. We experienced rude and unfriendly staff during our two night stay.