Galaxy, BW Premier Collection

設施完善，風景優美，值得

房間很一般，但是我看了在當地的確屬於OK的了，歐洲酒店內部設定也就這樣，但是花園連着沙灘還是非常漂亮的

Terrible service , avoid this hotel at any cost. Not all inclusive but drinks are diluted at the pool bar even when they charge you! Sun beds are chargeable with extra for the security box. Waste of money. Regretting coming here. It’s NOT a 5 star hotel barely a 2 star hotel with their staff’s attitude. Very disappointed.

First of all, you and your family will like staying here. You won't regret it in any way. The hotel is clean, the weather is superb, the sea like blue crystal BUT, it could do with a few small improvements. IMO opinion this is a very good 3* and you should be aware of the location too as it could play a part in your holiday. The Galaxy BW at its highest is 3 stories so it's not intrusive or overbearing and the whole place is fastidiously cleaned by an incredibly hard working team. There's genuine pride in it from the rooms all the way down to the beach. The location of the hotel is ok, it's a 10 minute drive from the airport but you are not really aware of airport noise and it's quite nice seeing planes coming in over the sea. The hotel is one of quite a few hotels, shops and bars along the beach. The hotel next door is more of a younger persons hotel so you can hear house music blaring out all day and of course being music, respects no boundaries. If I could make one suggestion to the Galaxy beach pool bar team, look up Chill playlists on Spotify and delete the Europop heavy beats. It would suit the hotel better. Music at night at the Galaxy is pretty good with live music from various different artists every night and they are really entertaining. If you are paying for All Inclusive, you should really be aware of what it gets you. Starting in the restaurant; fruit juice is not fruit juice (actually I'm not sure the hotel stocks any real fruit juice) because it's a syrup mixer dispensed at a push dispenser and the mixture is WAY too strong. You end up watering it down whilst missing real fruit. Same at the pool bar. The local Cola substitute is ok but that's the best it can be called. The coffee from the pool bar machine is awful. The beer is nice enough. The included wine would go well on chips but not as a drink. The local alcohol is decent enough but if you ask for one of the 10 or so cocktails available, they mix it with the aforementioned "juice" or mixers. It's a gamble..... This often and possibly deliberately leads you to want to buy the real thing which you can do of course, at €2.50 for a small can. You also then will end up having to buy a hand made coffee if you really want one. We read reviews before we came about the food being lukewarm or not so good, this is not true. The food is not piping hot but it's a buffet and does not detract from the quality. The food has been great with a wide variety and lots of it too. Every day the buffet offering changes slightly and if it comes from the charcoal grill, it will be amazing. The staff that clear your plates and tidy are lovely. You don't need to wear trousers and shirts in the evening. Laganas needs a clean. It needs bins and some pride restoring but it's not bad. It has a party town reputation but we saw none of that from our hotel. In the morning the streets were quiet. There's just a lot of litter. The pool. It's quite small but then this is not a big hotel. Natu

The hotel with a very poor standard. It does not deserve 5 stars. The rooms smell musty and there is mold. Even the lampshades are moldy. Unfortunately, we spent half of our stay in such a smelly room. Only after that time they changed our room. The receptionist dismissed us every day. The man (hotel staff) on the beach rented our sunbeds (for money) to other people even though we had a reservation. One day he sold the place to 3 people at the same time. I am attaching photos as proof of my words.

The hotel and food was lovely. When arriving late to the hotel they kindly left food for us in the room which was very thoughtful. The standard room is lovely but the space between the toilet and door sadly isn’t. There is lovely baby powdered shower and shampoo in the room which we used. The rooftop bar is lush and the entertainment was also. If you go there please try the Zakinthos donuts they were lush. We would defo come back again if they could make sure we don’t have a huge tree infront of the balcony next time lol. The other thing though to mention was that the lack of loungers for the guests. They had some on the beach which they say is not there’s but they were taking the money for them which I found strange.

Overall a lovely place. A few people made it very enjoyable at the bar. Daniella and her colleague Jasmine (Ismini) were wonderful. Engaging and genuine and always greeted you with a smile. In fairness, all the bar staff did but those two stood out both in terms of attitude and effort. I’d agree with other reviews that it’s not beyond a three star hotel. Food is good, varied every night (not a fan of themed nights (French, Chinese etc) but I guess that’s the way of these things), would have liked more Greek options. But quality was good and hot. The pool is nice but too small for the number of rooms. I could imagine it being massively overloaded during the peak periods. Definitely not enough sun beds which then pushes you to the beach which are chargeable. Surroundings are lovely to beach side, a little run down going out on the paths and roads, but I’ve been to the east side of the island before and that was much the same. Drinks wise, beer is fine, the wine takes some adjusting shall we say. More options, even Mythos on tap with chilled glasses as I’ve had before would be a win. Cocktails are pretty good, good selection and certainly felt the effects. Overall, I’d say it’s a good bet early or late season. Facilities are good, the staff we got to know were great. I’d come back probably if it is the same and at a decent price. If they made more sun loungers available and increased the drinks options I’d say very likely. But overall, we had a fantastic time and are thankful for the people we have met and the time we had.

Having travelled to many 4/5 hotels around the world I have to say this is the worst ever, Arrived to be greeted by abrupt reception staff, told to fill in a piece of paper with every detail that they should have had about us when our booking was made ie wanting our car reg plate place of birth bank details etc, went to restaurant for dinner tried to charge us 60 euros tried saying we are staying half board so we don't need to pay 2 waiters later they call reception and told you can eat , eat we didn't do food was shocking all dried out and just horrible , breakfast food was always cold , only fresh fruit they had was water melon fruit for yogurt was all tinned fruit, paid for a superior room with sea view sea view was the best think about the room no place to put suitcases apart from 1 under a table & the other on a stool , the resort & beach where lovely & would return again but this hotel never again

Whole trip was amazing, we were looking at the turtles, we saw the dolphins and also we saw the People living here. Atmosphere was amazing, we could go anywhere anytime and still be amazed so I would tell that this trip was everything i wanted.