Yulong Mujianshan Homestay

I recently stayed at this hotel for one night, the location was excellent, there were some issues that made my stay less than enjoyable. First, the room was decent. Clean and tidy. Staff was helpful enough to carry our baggage to second floor. Then I realize that we can't see yulong mountain clearly thru our room and we have to climb up to an common Area (Roof Top) to see yu long mountain which has been blocked half by another building next door. But we depart earlier the next day at 6am to Yulong Mountain. So we have to carry our own luggage to lobby, and there's totally no light at the corridor. I have to take my luggage through a dark corridor. My Friend She missed a step and twisted her ankle. I've bring up this issue to the hotel but I did not receive prompt assistance or resolution I had hoped for. They only send me a red packet thru wechat. I hope the management can address these concerns by improving lighting in certain areas. Some parts of the hotel, especially second floor.

The place was clean and cozy, perfect for families to stay in! It's located in a quiet neighbourhood, just a few minutes from Baisha Old Town! Staff here were really friendly and helpful - always being responsive when we had questions and even went all the way to help us to find private tour guide to Yulong snow mountain. (Plus point: all of the young staff are so polite and always greet us warmly - my parents absolutely LOVED THEM). Their service is definitely one of the reasons we'd love to return!

Good stay

這次麗江之旅住進像小花園一樣的酒店，酒店服務特別周到，酒店的周圍環境特別幽靜，酒店距離白沙古鎮大概10分鐘旅程，酒店一進門就感受到了度假和家的感覺一樣，前台小姐姐管家也特別熱情，到了當晚還給我們沖了一倍熱牛奶，還幫忙把行李箱放在房間特別貼心，很推薦這家酒店，管家接送服務都特別周到，入住體驗感特別滿意，酒店還貼心準備了下午茶，臨走前還準備了手信，特別貼心，特別温暖！

我們到酒店已經凌晨了 民宿小姐姐很貼心提前幫忙開了空調 第二天因為天氣不好沒看見日照金山 但是民宿小哥哥依然早起幫我們拍照 由於我們要趕往雪山 還提前給我們準備了便捷的早餐讓我們帶上 下午回到民宿還給我們準備了下午茶 喝完下午茶還開車送我們到白沙古鎮 真的是服務滿級呀 特別特別要感謝民宿拍攝小哥哥 由於天氣原因 我們兩天早上都沒看見日照金山 但是最後一天小哥哥還是早起幫我們拍攝了照片

服務：服務超級好 我們晚上11點多到的，管家這麼冷 在路口一直等我們，這細節把控，特別好 （要是提前幫我們開好空調 就更讚了） 然後晚上又幫我們熱牛奶 又弄水果什麼的，忙前忙後，真的非常非常不錯。你們家服務真的 我們一家人都點贊。 第二天又安排車送我去玉湖，開車的小夥子也蠻好的，雖然天氣真的特別不好，但是開車的技術是穩穩的（路上也介紹了附近的玩的，然後帶我們去買電瓶車票，又看着我們檢票，）給你們管家團隊點贊，非常非常好 🫡🫡🫡