Ystad Saltsjöbad

Very nice experience, especially the sea view, service and breakfast. Too many people in the pool club, the spas were very crowded. Nice atmosphere everywhere and excelllent service. The staff is very nice and no waiting time at check in/out. We will definately visit again

Wish we could stay longer. The hotel has many many great things about it. It’s lovely and unpretentious with very pleasant, helpful staff. The rooms with sea views are perfectly comfortable (often with small bathrooms). We loved sleeping on super the comfortable beds with the sea lapping outside. The restaurants are of very high standard, not over crowded despite high season. Though the pool club can feel overwhelmed a bit but there are other spaces to use such as the spa and seafront. ALL of the mostly young staff are superb and offered us many suggestions of what to do, which restaurant to try and how everything works as there is a lot on offer here. Only downsides? Too much Muzak piped everything and little things like replacing coffee/milk in the room. Definitely need to come back.

It is a wonderful hotel with prices that are very reasonable to a Dane. The spa area is outstanding, and it's great to be a heated pool outdoors in the cold. Likewise Ystad Saltsjöbad was the setting for me and my wife's first attempt at winter bathing - because there is so easy access to saunas and heated pools after going in the water. The rooms are small because the place is designed for guests to use its facilities, but the bed was great, and we slept well. The breakfast was truly outstanding with lots of freshly made dishes, excellent shakshuka, eggs benedict and very good bread. And the relaxation area with beds and sea views is wonderful.

I recently faced a highly disappointing experience with [Resort Name]. I had paid 3,000 for a trip to their resort, but due to unforeseen circumstances related to the COVID-19 pandemic, I was unable to travel. Additionally, I fell ill with COVID-19, which significantly impacted my health and delayed any travel plans further. When I contacted the resort's customer service to discuss my situation, I requested a mere six-month extension on my voucher, considering the exceptional global health crisis. Astonishingly, their response was a flat refusal. Despite my willingness to visit during off-peak times and the voucher being just two months past its expiration, they showed no flexibility or understanding. This rigid stance from the resort feels like a blatant exploitation of the situation, where they are happy to take my money without delivering any service in return. It's disheartening to see such a lack of empathy and customer support, especially during such challenging times. I must advise others to reconsider investing their money in this place, given the resort's apparent disregard for customer circumstances and well-being.

Just back after 10 years and what a pleasant experience. Hotel has been upgraded/renovated and is totally hip like Ellery’s (another hotel in the ESS group). New lounge restaurant where you can eat the best Asian food in your robe in beautiful beds. The Ystad Beach promenade is also upgraded and a great pleasure to walk with its great beaches and colourful small beach houses and mansion.

I stayed at your hotel for a night, I had a pleasant stay, especially one of your workers, his name was pontius, he was really professional, sweet and had a great personality! Pontius made our stay very memorable. So thanks for the hospitality and incredible treatment:)