FUZHOU ROYAL HOT SPRING HOTEL & RESORT

This is a fantastic hotel where everyone provides superb service. During our stay, the hotel offered free shuttle rides to any destination, which was incredibly convenient. The hot spring environment was lovely, and the staff—especially **Li Yujiao**and **Qiu Biguang**—were exceptionally attentive and kind. Our kids loved the infinity pool, and the surrounding views were breathtaking. The dining experience was also great, with **Zhang Qianfang** from the restaurant offering excellent service. Overall, it was a wonderful experience, from the top-notch service to the beautiful surroundings. Highly recommended!

Space Pod Capsule (white UFO shaped) rooms are not available. I was clickbaited with the picture shown on Trip.com app.  The check-in counter said that the capsule room we booked isn’t ready yet, so they gave us an upgraded room, which is turned out as a normal square (apartment vibe) boring room. (Check my pictures) Boo-yah! When i explore the area, i found the space pod capsules in a restricted area & don't think they're operating them anymore (just as the glass slides). Stand-outs:  + the Receptionist & concierge are very friendly & english spoken! + the Hotsprings are tremendous, 50 ponds in total of outdoor & indoor ponds. (consider to start visiting by the time it’s opened which is from 2:30 PM until sunset around 6PM). Then continue to dine at the restaurant afterwards. We took ab 4,5hours to finish all the 50 ponds lol. This is like a (man-made not natural) Hotspring Wonderland! + kids-friendly which is smoke free & we required to wear swimsuit (unlike japanese onsen which req us to be totally naked).

環境很好，房間乾淨衞生，工作人員態度不錯 房務部鍾珠妹服務貼心，還有贈送夜晚點心，溝通耐心。 但是泡温泉的地方提供的東西不夠多，茶水還是可以的

環境：能夠排名第一的温泉酒店環境真的非常棒，從網紅的無邊泳池，到温泉區的溶洞温泉都非常的出片，非常漂亮 服務：所有點的星星都是温泉區域的服務員們，因為我們是晚上泡湯的，全程都會很温馨的提示注意安全和遞熱水，在我們拍照的時候還貼心的給我們補個光，更衣室裏的服務員也是提前備好了毛巾．整個過程都是非常主動的服務，這點必須要誇，酒店的服務也不錯，但是可能因為是人少的關係有些疏忽，但還在可接受的範圍內 設施：升級了2室一廳房間，佈局和設施就如照片一樣，但是地理位置真的更好，從房間推窗即是滿眼的綠色，這個氧離子絕對是夠夠的，山裡的空氣能讓你得到很好的舒緩

五一臨時決定出遊而定的酒店，沒想到帶給我們全家滿滿的驚喜！節假日的幸福感爆棚😆😆 環境: 景觀無敵！羣山環繞，非常放鬆 温泉: 大池和私湯都很好，泡完皮膚滑滑的 住宿: 床品舒適，房間寬敞，景觀也很棒 服務: 最值得表揚! 節假日期間服務也沒有懈怠，客房部的迴應非常迅速，酒店大堂副經理也很及時在微信上解答我們的問題！ 全家老小都愛這裏，已經約了好朋友下次一起來!

五一的前一天去的，雖然有點冷清但服務很好。温泉內的工作人員很熱情，泡完温泉還有免費的花茶喝，就是感覺那麼大個接待大廳沒啥人，就一個阿姨和一個小妹，一個樓上一個樓下，人多的時候根本顧不過來會很尷尬，可能節假日才加派人手吧。早餐都很新鮮，看到煎蛋也是鐵板現煎的，總體是很不錯的體驗。