Anonym bruger
1. marts 2025
Upon late arrivals at 11:00 PM on 28 Feb, i was given a cheaper room than i booked. I booked Twin Room yet they gave me Budget Standard room. I complained about this to the receptionist, yet he tried to convince me that those two are the same prices (obvious lie). The first Budget Standard room that i got in are so dark, with many liquid marks on the wall (idk what that is), cracks on the floor and wall, etc. So then they gave me another Budget Standard room, this time it was better. But still with so many unwell maintained room. Liquid marks on the wall, cracks, weird window (see the pic and you’ll understand). I can’t do anything about it since they told me there’s no Twin Room for me to stay that night. And so i accepted it for what it is, and just sleep on it. Later that night i changed my bookings, from 4 nights to 1 night. Thanks to Trip.com for allowing me to do the modify booking things. Such a huge help. It was a terrible experiences in this hotel. I highly recommend you to just book another hotel.
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