Yinchuan Drum Tower Tongfu Madison Hotel

We came to Yinchuan to visit Helan Rock painting mountain an Xixia tomb so we didn't see downtown that much. The hotel is in the center of the district, near the drum tower, surrounded by stores and restaurants, easily to find everything you need. The staff of the hotel didn't speak English but they're polite and kind. On the day we checked out there's a misunderstanding: they said we had to pay them while we had already prepaid via TRIP.com. We showed them the receipt in Chinese but they couldn't find it in their system. After 15 mins they let us go. We confusedly contacted TRIP customer service and were informed clearly there's no problem at all with our payment. TRIP dealt with the hotel themselves. I wouldn't complain the hotel about this since such thing could happen but I suggest you to always keep the receipt in Chinese and contact TRIP customer service suddenly and let them deal with the hotel, especially if your train is about to leave the station :)

房間很好，早餐比較豐富。酒店前台的工作人員既漂亮服務又很周到。細心。帶小孩入住6晚。在銀川YYds。前台的田田小姐姐和美女的海姐姐服務特別好還很熱情。

酒店位置方便，環境很好，入住體驗很舒適。工作人員馬睿甯的服務很周到。下次來銀川還會繼續選擇入住。