Grand Mercure Yichang Waitan (Opening November 2023)

I traveled solo to Yichang and was very pleased with my stay at this hotel. From the moment I checked in, the front desk staff were extremely courteous, assisting me in finding a meal before bedtime and showing me to my room. 小王 was particularly helpful, offering extensive travel recommendations for her city. The hotel is new, with excellent and spotless facilities. The bed was cozy, and I received a complimentary upgrade to a river-view room, offering a magnificent view of the Yangtze. A complimentary fruit platter was waiting for me as well. The location is superb, ideal for strolls along the river, and within walking distance of major shopping malls and parks. I will stay here again if I return to Yichang.

The hotel is relatively new and clean. I got upgraded to a Junior Suite as typical Guestrooms were sold out when I check in and the bed, showers are all comfortable. As it's a suite, would prefer to have tissue by the vanity counter & also another trash bin next to it as there is only one trash bin in the bathroom and it's located inside the toilet room instead.

Great comdities

Service centre Kylie & FD Ellie Zhong

這個外灘美爵酒店一定是宜昌最好的酒店了！攜程排行應該是第一才對！前台服務熱情❤️早餐品種豐富！最主要的是還有恆温游泳池、温泉池和小童戲水池，太適合家庭親子入住了！酒店一樓的自主餐廳性價比太高了，小火鍋、刺身、燒烤、炒菜、港味、各種口味的小糕點，六種口味的冰激凌、清酒、紅酒、啤酒無限暢飲！在宜昌度過了快樂的三天，孩子沒住夠，下次還要來！祝美爵酒店生意興隆！

這次入住的酒店雖説設施嶄新，但房間裏的味道實在是太“新”了，刺鼻感很明顯。走廊裏有人抽煙，因為門縫偏大，煙味毫無阻礙地就鑽進房間裏。跟工作人員反饋，得到的回覆卻是沒辦法解決，多少讓人有點失望。整體服務水平和南方的酒店相比，還是存在一定差距，入住體驗感有待提升。