Banyan Tree Huangshan

The hotel earned its reputation of exceptional services. Chris, Julia Wang, and Dean Hu provided me with the best care. The room has a beautiful unforgettable view!

I enjoyed staying banyantree huangshan. Mr。Alex Chen was very attentive. We will recommend the place for weekend get away!

This was a trip that I took my 86 years old mom to travel with me. After a long bullet train ride and shuttle ride, Banyan Tree Huangshan gave us a warm welcome by upgrading our room to a villa. The place is beautifully designed, nested in a valley with traditional Hui style building. Inside the rooms, they have the western style bedroom and bathroom comforts, but the deco is traditional Chinese arts with a modern twist, very elegant, not the tacky hotel chain style but details that fits the surrounding nature beauty. All the rooms and facilities are very clean, and service people are very nice too. We had the front desk clerk Sweet, who updated our stay and a room cleaning lady May Zhang who helped us with our needs. Very thankful to their help! The outside garden design blends in with the surrounding mountains. They even have a petting zoo for visitors young and old. We dined in their Chinese restaurant the first night. The foods were good but I won't say exceptional. For two of us, it was way too much in food quantity for one order. We felt bad to waste food this way. Wish they have had smaller choices. But their breakfast is very impressive. And even though they are very close to Hong Village where the shuttle stops, they did not offer free shuttle which I think they should. I highly recommend this place and will travel back with my other family members in the future. 我和我86岁的妈妈旅行到黄山附近， 住的第一家旅店就是悦榕庄。不得不说，印象深刻。整个山庄外观是徽州传统建筑+现代设计，高挑壮观。Villa的庭院设计轻松惬意，完全融入周围的自然景观。室内非常干净，西式的床和卫生间舒适温馨，很容易消除旅途的疲倦。装饰很典雅，是传统中国书画兼有现代的元素，赏心悦目。 我们天刚黑时到达， 很快感受到温暖贴心的服务。前台给我们免费升级房间， 让我们渡过了愉悦的两天。 早上在庭院里跑步是个美好的体验， 健身房也比一般希尔顿或是万豪好很多。 我们第一晚在饭店的中餐厅吃的，不错但没有特别让人印象深刻。早餐则不同， 选择非常多且很多精致可口的饭菜。 尽管他们离宏村很近但不提供免费接送，这样你从机场或是高铁站坐接送车到此，还需要打车或是付比打车高很多的车费到达悦榕庄。我个人认为这完全可以改进。 我非常推荐黄山悦榕庄，以后还会带其他家人来住。谢谢你们周到的服务！

Good room service and facility we will come to live again and introduce to my friends.

非常滿意的一次住宿體驗，管家EIMA有問必答、有求必應，餐廳服務員、接駁車司機師傅都熱情服務，給人以賓至如歸的感覺！尤其是最後一天大雨，我們旅行計劃取消，還向酒店順利申請到延遲退房！下次還會再次選擇這裏！

我們短暫的黃山行程，悦榕莊是讓人最驚喜的部分。來之前也看了一些避雷與負評，住了之後覺得悦榕莊仍然是黃山綜合條件最好的酒店。 先説説個人最看重的服務，整體都很好，前台扣半分。入住前加了管家微信，管家非常貼心，所有預約都會幫忙做好，因為父母結婚紀念日，還幫我們升了房。客房打掃衞生的工作人員開朗細心，會根據客人喜好置換房間香薰精油，滿足我們所有需求～ 點名表揚張美玲小姐姐🥰 小姐姐給放的香薰味道實在是好極了，走之前我們還特意去買了點帶回家。 再來説説酒店硬件與環境。酒店雖然年歲不短，但房間整體都不錯，沒有老舊感，內部是典型的中式實木風格，外觀是徽派白牆灰瓦。我們房間從宏村雙卧升級為盧村雙卧，房間共兩層，開門為二樓客廳，露台外是盧村油菜花，入户即被驚艷，一樓為雙卧雙衞。酒店選址沒得説，寬敞安靜非常適合度假。 最後説一下酒店的餐飲。黃山第一頓就是白雲餐廳的晚餐，家裡人非常滿意，臭鱖i魚肉質緊實，芹菜和筍鮮嫩，酒店送了一個慕斯蛋糕，味道非常棒。相比之下早餐確實差點意思，種類不多，味道也就還好。