Batıhan Beach Resort & Spa

Harika bir otel kesinlikle tavsiye ederim özellikle animasyon ekibi süper

Jederzeit immer gerne wieder essen perfekt bis auf die Animation

Amazing weather, clean rooms and good service. Great night shows (fire show was the best). Very good meals and clean pools.the cleaning staff cant speak english which made it a little bit hard to communicate and the bar just had limited options. But I'm happy we chose there for our honeymoon. Thank you batihan

I booked in this hotel for 12 nights It was the most terrible experience I ever had . Their customer service is was the worst I ever seen . Especially the reception, which is supposed to be nice and professional. You need to remind them every day to clean the room because nobody cares. The air conditioner didn’t worked so I needed to go to reception 4/5 times to remind them Our flight back home it was in midnight so we been told at 2 pm to leave the room They mentioned we should leave at 12 pm because someone else is waiting for our room. I wanted to talk with the manager and he it was a very rude guy and not professional at all, he shouted at my husband and me as well. They charged us £20 for leaving after 12 pm I will never and ever return back to Turkey, and that’s all about their customer service Very sorry to write this kind of review, but they completely ruin our holiday here Thank you

The holiday started like the scene form the inbetweeners movie when the coach arrives at the hotel and everybody hopes its not there's! dumped on the side of the road after a long day with the outside and reception the worse first impression of a hotel I've ever been too. The lifts didn't work and even if they had they were not big enough to fit and adult and a suitcase. The room was impressive, with a good view, 2 bathrooms and a divider between the twin beds and the double and it was relatively modern and clean. The service was amazing, everywhere apart from reception. all the staff were friendly , helpful and polite. I barely had to queue for a drink at any bar and always felt genuine service. The kids loved the mini golf, table tennis and the ice-cream. The kids pool was great and as the hotel was small there was never far to walk to the bar, restaurant, toilet or room. The food was okay - a very small variety and not a lot of themes. I tried different things each day but the kids' really struggled to find anything at breakfast or dinner and survived on the chips and chicken nuggets at lunch. The beach was a massive disappointment - it was 5 rows of deck chairs, 10foot of sand and sea. the tied never came in or out and for adults to sit and watch the world go by perfect for for kids not big enough. And for the price we paid all of the above would have made a great cheap last minute week away, sun, pool, beer and food. BUT... the slides were only open for 3x 30 minute slots and the noise at night was unbearable. The patio door onto the balcony had been broken previously and had been rigged so it locked but didn't sit in the frame properly. With the room being opposite the stage hosting the nighttime entertainment no sleep was possible until 11.30pm. I asked for a room change 4 times and always got told to come back later. We managed by moving the mattresses into the front area onto the floor and closing the partition door but this wasn't ideal. The last night a wedding was moved into the area directly under our room. This wasn't just noise the whole room vibrated and continued till gone midnight. I complained to reception to be told there was a wedding and nothing could be done. On reflection this hotel would be idea as a 18-30 hotel but if you are planning on a family trip DONT. I wish id taken more notice of some of the reviews as the themes are the same as we experienced.

Room not ready on arrival early morning was told to wait till 2pm. After alot of travel this was the first problem. Reception staff really didn't seem to care . Once in room , air con broken, the guy came literally changed batteries in remote. But still didn't work. Reported again, same thing . Gave up in the end . We went to speak with guest relaton lady but she was never at her desk. Eventually told she was out by the pool. Subsequently noticed that's where she spent her time, usually with the animation team . Animation staff were fab. Batin and center especially, work so hard to keep everything going . Must also mention ozge and orange, the dj. Fantastic Was here last year, and have to say selim, conan, aysu and gizem are very missed. The shows varied. There was one particular show, new one wagamama or similar name, they were awful. A children's dance group would do better . The firestorm and Ukrainian dancers were superb. Also think the kids show starts too late at 9pm as by then alot are tired and stroppy. Overall, we had a great time, but improvements to staff need to be done. Alot of new ones barely understand.