Gæstebruger
1. juni 2025
Room not ready on arrival early morning was told to wait till 2pm. After alot of travel this was the first problem. Reception staff really didn't seem to care . Once in room , air con broken, the guy came literally changed batteries in remote. But still didn't work. Reported again, same thing . Gave up in the end . We went to speak with guest relaton lady but she was never at her desk. Eventually told she was out by the pool. Subsequently noticed that's where she spent her time, usually with the animation team . Animation staff were fab. Batin and center especially, work so hard to keep everything going . Must also mention ozge and orange, the dj. Fantastic Was here last year, and have to say selim, conan, aysu and gizem are very missed. The shows varied. There was one particular show, new one wagamama or similar name, they were awful. A children's dance group would do better . The firestorm and Ukrainian dancers were superb. Also think the kids show starts too late at 9pm as by then alot are tired and stroppy. Overall, we had a great time, but improvements to staff need to be done. Alot of new ones barely understand.
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