Vincci Saphir Palace & Spa

My daughter and I were satisfied with the Saphir Palace&Spa for the second time and we were very excited again. When we entered the hall, we were greeted by a very calm, relaxing atmosphere. You will be greeted by very nice and helpful staff at the reception. We had a room with a beautiful view of the sea, everything was beautifully clean, the cleaning ladies were always helpful, very fresh and we were always ready. They came later, perhaps during a longer stay it may seem that the choice of dishes is not very varied. The service in these areas of the restaurant and at the bar was very helpful and nice. The hotel offers many beautiful trips to the surrounding area, the gentleman who offers them does not force you, he will explain everything to you in detail. And the best atmosphere, the hotel has beautiful swimming pools in the gardens for children and adults, there is also a bar that will serve you as an adult drink, which will pleasantly serve you and refresh you. no roar of small children. During the day you can take part in a pool workout, which really didn't go wrong thanks to the wonderful and great animators Emma and Louma, we had a lot of fun together in the water. The girls have their hearts in the right place, they accompanied us all day and always prepared beautiful and unforgettable evenings. Some people felt that they wanted entertainment, but it's not always just about the animation. They definitely had a lot of fun, on my behalf Emma and Louma praise, a big thank you and perhaps a big kiss. We will definitely visit the hotel again in the future and we are already very happy, thank you again for everything. Mom, Nicol and Maty ❤️❤️❤️

Good food, good everything but Haifa is the best women around the Hotel. You can easily contact her if you want something particular to eat on Al Carte. Shes always bright and happy, i really reccomend her!

First time in Tunisia. Booked the hotel via third party website. We had such an amazing time and experience in this hotel. The rooms very comfortable, clean and spacious. The food was amazing, different menu daily and they cater for all tastes. The pool bar and the swimming pool were great. Private access to the beach with beach bar that served food and drinks. Sun beds available and no issues trying to get one. The beach was amazing we spent lots of time there, swimming in the sea was an experience you don’t want to miss out on. Staff extremely friendly, helpful and nothing too much to ask for. Guest relation manager Haifa is amazing a true asset and excellent ambassador to the people of Tunisia but also for the hotel. Always available to help and making sure everything is going well. We had a birthday party arranged for my daughter in the hotel with a lovely cake and excellent food all free included in the hotel stay. I would highly recommend staying in this hotel. You will truly have a fantastic experience. Well done and keep on the good work.

Everything is good specially Louma is amazing with kids _ caring, fun, and full of energy she made a joyful memorable experience for the children

The hotel was spotless, the atmosphere relaxing, and the staff made us feel truly welcome. Huge thanks to Louma, the kids club attendant so kind, patient, and full of positive energy! The kids absolutely loved her and felt right at home. She made the experience unforgettable!

We had an absolutely amazing experience at the Kids Club thanks to Louma! She is warm, attentive, and truly wonderful with children. My child felt so comfortable and had so much fun with the creative activities and games she prepared. Louma creates a safe, joyful environment where every child feels special. You can tell she genuinely loves what she does. Highly recommended — thank you, Louma, for your care and positive energy! 💕🎨🎈