OCEANA Hotel & Spa

Nice hotel

這酒店服務態度極差，並且房型和預訂的不一致，明顯虛假宣傳，也很臟，千萬不要去住

First impressions, the reception and bar area are stunning! I arrived at night, but this didn’t impact upon the hospitality. I received a welcome drink and - without requesting - a plate of cold cuts, cheeses and salads were sent to my room. I didn’t go to bed hungry! On waking I pulled the curtains and was greeted by both beautiful gardens, pool and sea view. The hotel suited me as it had an intimate feel - although large. Staff are friendly and helpful anticipating your needs and remembering your orders each day. Staying here took the work out of my holiday. I came to rest, and rest I did!

Truly a minimum 5 star hotel with modern clean facilities, really helpful multilingual helpful staff who can organise your tours and excursions with no fuss, excellent food, lovely bar selling a full range of alcoholic drinks even during March. 1 heated internal pool, and two outside as well as private, secure beach with plenty of loungers and towels to hand as well as beach bar and lounger service. Lovely suites c/w large comfy beds, room service, balcony and mini bar. Room service available offering a la carte meals, fully serviced every day and air conditioned also. Excellent base for visiting Tunis approx an hour ago and a couple of mile along the back from the harbour and commercial area. My only suggestion would be that an ATM in the lobby would be useful. Looking forward to returning here in the future.

Probably one of the most relaxing and enjoyable hotel experiences I have had. We went to recharge our batteries and honestly could not fault the hotel or its staff. We upgraded to a junior suite and stayed in room 436 which had a huge balcony overlooking the main pool, with central sea view. Without exception, the staff were completely professional, friendly and warm, offering great service. Spa was good value compared to UK prices (around half the price) and my treatments were all enjoyable and carried out by female staff in a competent and professional manner. The member of staff who led the Aqua Aerobics each day was great and made the activity fun. The hotel was completely calm and peaceful, in a beautiful garden setting, with soothing piped music and a very relaxing vibe. Food/drinks, bar and restaurant service were excellent and breakfast and lunch could be taken outside on the restaurant balcony, with its lovely views. There was some live music in the main bar area each evening. The pianist in particular was exceptional. Not the place to go off-season if you’re looking for crowds and lively entertainment, but if you’re seeking quiet relaxation in beautiful, adult-focussed surroundings, you won’t be disappointed.

Food was good, staff were excellent, resort was really nice and the a la carte restaurant food was first class. There were four classes a day at the gym from pilates to boxercise. The personal trainer tailored his classes for all levels of ability and was very professional and knowledgeable. Would highly recommend.