Best Western Kelly Inn

The carpeting is very dated and dirty. There are no elevators and steps to the second floor are open.

Pool area was great for the kids. Attached restaurant Boss's Pizza has great food, pool, darts, & a bar. Room was average. Beds were comfortable.

It was very convenient to my events at the Rushmore Rumble archery site. Pleasant stay, comfortable and quiet. Breakfast was crowded but okay.

The property is obviously an older hotel and is being kept up as best as business will allow. Things like shower curtain rods disconnected from wall on one end, lighting switches being mislabeled, and locks to rooms being difficult to function. The final negative is the restaurant is now a Boss Pizza. The restaurant is easily the biggest negative to this place - food is ok, staff is not. Long waits for food and staff is inattentive. The Pluses for this location are the hotel staff - friendly and very helpful. The beds were some of the best I have experienced in travels. Bottom Line is if you are looking for a Best Western - this isn't it. It is an expensive Motel 6 or Super 8 to give best comparison.

Front desk lady was very rude, and our room had ants

Decent Check-in was smooth, employee was polite. No elevator which made things a little difficult when you’re traveling with things for a baby. This hotel is definitely in need of some updates. There were cracks in the wall and ceiling by the window and there was something on one of the walls that hadn’t been wiped off. The shower drain needed a good cleaning out as the water backed up past a person’s ankle while the shower was running. The bed was very nice, but the sheets were too small for the bed so they kept coming off. Breakfast was very good. The pancake maker wasn’t working, but someone did come fix it. Plenty of options to choose from, which was nice. The pool didn’t open until 9, which was a little inconvenient with a little one who is up early, but much to our disappointment, the small kiddie pool was FRIGID! The main pool was a little warmer, but still not super warm. The pool area is definitely in need of updates as well. Lots of cracks everywhere. All in all it was a decent experience, but it was definitely not worth the price we paid. I doubt we will stay here again unless we know they have made some updates.