Lykia Botanika Beach Fun & Club - All Inclusive

When we arrived we thought the hotel was tired and a little dirty, but the staff were lovely. Each trying their best. The pool was great, the alcohol generous, the food was plentiful. However, our family started to get ill and we raised a concern about mold in the air conditioning. It was thick with black mold. From this moment the staff were not helpful, kind or apologetic. They sprayed the thick mould with chemicals and expected us to sleep in the same room. They sprayed chemicals all over or clothes and toothbrushes. They explained the AC system was over 20 years old and this was a known problem but spraying it would be ok. We requested another room. This also had mold in the air conditioning. They argued it was not mould and deferred our concerns to on the beach saying they couldn't help. The third room had been changed but you could see there has been mould before. They left us for 6 hours trying to sort a room. My son was sick and needed to lay down as he had done for a few days previously but they couldn't find anywhere for him or offer any support. Their guest relations became quite unpleasant and the hotel manager refused to speak to us even though he was standing next to us. He shouted something in Turkish and left leaving his staff to explain he was unwilling to speak to us. We do not recommend this hotel because they could not sort this problem safely and deflected away from their responsibilities. It's a shame because the spa was amazing, and the animation team were trying their best. The beach close by was also very beautiful. We only have photos of the supposedly cleaned air conditioning units which they denied are mold. The thick mold in the original room we did not get a photo as we didnt think of this at the time. However the hotel staff filmed it as they sprayed it. There was also mold in the bathroom and covering the plastic furniture around the resort.

The hotel is trying to be nice. The walk to the beach is green. But beware: in the room - BED BUGS!!!... WiFi is for a fee. PER PERSON!!! Coffee machines break. No REAL BEAN COFFEE AT ALL. Dirty dirty dirrrtyyy dishes and glasses... All. The sea isn't the cleanest. Music plays very loudly until 23:00 Me with an elderly mother were checked in to a room right over the disco... Food is rather diverse but flies landing on everything. Not adding other pictures because Tripadvisor places good ones first and hides the worst

The hotel is beautiful, I love the garden, the beach. The family apartament is really great, clean and confortable. The whole workers and animation girls were great, I really enjoy to meet them. Especially Rana, she was very friendly and lovely :)