It was good despite the fact that there is no reception at the building. Everything is done through an online process calling the number here and sharing your WeChat or via messages if you have a Chinese number. The person I got connected with was very helpful and answered quickly my messages. We only had conversations in Chinese. But she said that she speaks English as well, I guess you could still manage with this part as there a lot of applications or ways to translate. Honestly, the room was a little cold inside, it was spacious, probably that is the reason, or the air conditioning in the room where I was took half of the night to warm it up. The rest was fine.
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