Angourie Resort

Brilliant! Love this resort and it’s happy hour

I had an extremely disappointing stay at this hotel. The children’s pool was filthy, with debris and garbage clearly visible at the bottom, which is unacceptable. The rooms were musty, outdated, and worse, had black mold in several areas. Given the condition of the hotel, the prices are exorbitant, and there were no services provided that would justify the high cost. To top it off, the staff at check-in were rude and unhelpful, which only added to the negative experience. We had originally planned to return to this area for another holiday, but this experience has caused us to avoid it altogether. I would not recommend this hotel to anyone.

Beautiful place. Wonderful accomodation that actually ensures little risk of mosquitoe attacks while in the rooms! The outdoor areas of the rooms were delightful and the facilities for the kids were also great. Overall a wonderful place to stay.

Absolutely avoid! If I could give this place negative stars I would. It ruined our holidays and our impression of the entire area, we couldn’t leave soon enough. We booked for a special occasion, which the hotel knew about, and we were literally given the worst room in the resort. Our room stunk of mold and faced a busy road. Our patio door went onto the path/roadway, which is completely unsafe for families with children which was brought up immediately with the staff and was rudely dismissed saying the traffic calms in the evening. We weren’t given enough towels for the number of people in our booking. There is no fan in the bathroom so the humidity in the bathroom stays in the suite the entire time and makes everything damp, all the beds were damp if anyone took a shower. All the staff we encountered were rude and dismissive. The pools were cold and extremely unkept. The kids pool has not been cleaned for some time and was full of leaves and literally garbage (handouts from the front desk, etc. It was disgusting). This place is such a money grab. This is the most expensive place I stayed in Australia and by far the most disgusting and disturbing. I feel completely ripped off.

Firstly the positives. Fast and friendly check in, pleasant reception area. Great facilities and grounds, particularly the pool area. However it is generally old and shabby. The stairs leading up to the first floor apartments were dirty, the railings were covered in cobwebs that has been there for ages. The rooms, although freshened up with a lick of paint and newish carpet doesn't make up for the aging bathroom and dated tiles. I'd suspect Angourie was constructed around 25 to 30 years ago and it shows. The room we'd been given suffered terribly from road noise. And the bedroom couldn't be separated from the living area, having a louvred window that still allowed sound the float through. But worst of all (in the bedroom) was the high vaulted ceiling with a window that allowed the morning light to stream in. No chance of sleeping in! And I'm on holidays...the precise occasion when I want to sleep in. Overall just OK.

Stayed overnight in a 2 bedroom deluxe villa on our way back home. We chose to stay here as on the website for Angourie Resort, it says they have a kids indoor and outdoor area, including video games, little coupe cars, jumping castle etc. It didn’t have an coupe cars or video games. It did have an indoor jumping castle and some dated climbing equipment, slide but no video games my step son was hanging out for or the cars I’d showed my daughter would be there. They had a few paid arcade claw games in the hallway but that was it. That was disappointing because we chose to stay out of the way at Angourie for these things the other places on the water did not. The villa was clean, in close proximity to the pool, and equipped with what we needed. It even had room service which was fabulous.

Beautiful surroundings and energy. Set amongst nature. All common areas were light bright and clean. The staff from first point of contact were all divine!! Very warm and helpful, they made my family and I feel right at home. Although the property and location are fab, it is the staff who make this place great!!!

Blown lights in villa. Electrical socket in bathroom loose, lifts off wall when unplugging items. Jacuzzi heater broken. Adult jacuzzi now kid friendly? Even with an adult only sign displayed? Disclaimer would have been helpful before booking. Price of spa Treatments did not meet the standard expected. Not sure if I was paying for the experience, products or weekend rates? But neither was worth the price I paid. I’ve stayed her 7+ times before and never had this issue, maybe new management?

Reception staff were lovely and extremely helpful on arrival. We were disappointed with our rooms (we stayed in an apartment then a villa). Both were clean but extremely outdated. Pool area was good - although pool lounges had mould stains. Staff at pool bar were excellent and made delicious margaritas. We enjoyed our stay - all staff we met were exemplary just unfortunately the rooms are tired.